Hire Controller Apprentice

About the role

Hire Desk Coordinator 🚀

Ready to kickstart your career in a fast-paced, dynamic environment? We're looking for enthusiastic individuals to join our Hire Desk team and become experts in equipment hire! 💪

What you'll be doing:

• Get fully trained and become a pro in all aspects of your role. 🎓
• Help our Hire Desk team manage customer questions and turn them into awesome hire orders. 📞
• Process requests for equipment hires and collections like a boss. ✅
• Support the planning and scheduling of all transport – making sure equipment gets where it needs to be, when it needs to be there. 🚚
• Work with haulage providers to keep equipment moving smoothly. 🤝
• Prepare and issue hire quotes for customers with guidance from our experienced team. 💰
• Keep records accurate and crush your admin tasks. 📊
• Help out with processing damage reports and collecting info on any equipment issues. 🧐
• Chat with customers professionally about hires, collections, quotes, and any questions they have. 🗣️
• Level up your knowledge of our products, equipment, transport, planning, and customer service. 🧠

We're excited to invest in your development and help you grow! 🌱

Key responsibilities

• Process customer enquiries, orders, and quotations.
• Receive and process equipment hire and collection requests.
• Support the planning and coordination of equipment transport.
• Maintain accurate records and complete hire desk administration tasks.
• Assist with processing damage reports and gathering information.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))