Bar And Waiting Apprentice
Prospect of Whitby (Wapping) · London · E1W 3SH
About the role
Bar and Waiting Apprentice ✨
Join Urban Heritage and become the ultimate host! You’ll be the vibe setter, making sure every guest has an epic time from the moment they walk in. 🤩 Think friendly greetings, remembering their fave seat, and generally making them feel like royalty. 👑
Urban Heritage is where cool, modern vibes meet the charm of classic British pubs. 🍻 We’re all about top-notch drinks (craft beers, killer cocktails, delicious wines 🍷), and a menu that’s a mix of pub faves and exciting new dishes. Whether it's after-work bevs, brunch goals, a chill dinner, or a night out, we’ve got the stylish, buzzing, and super welcoming atmosphere down. 😎
As our Bar and Waiting Apprentice, you’ll:
- Create unforgettable experiences for every customer, every single time. 🎉
- Be the go-to for drink recommendations at the bar. 🍸
- Whip up and present drinks that look and taste amazing. 💯
- Help greet guests, serve food, and make sure diners have everything they need. 🍽️
- Keep the bar a safe, legal, and spotless spot, tackling any issues pronto. ✅
What you’ll bring:
- A hunger to learn and grow your skills. 🌱
- A sharp eye for detail – make sure every pour is on point! 🎯
- A passion for awesome service and making people feel welcome. 🤗
- A positive, can-do attitude and be a total team player. 🤝
Why you’ll love it here:
- Competitive Salary & Pension: Get rewarded for your hard work. 💰
- Career Growth: We’re a top apprenticeship provider! Level up your career across our awesome brands. 🚀
- Awesome Discounts: 33% off for you, 15% for loved ones at our brands! 😋 Plus, 50% off for you and 25% for loved ones at Greene King Inns & Hotels for epic getaways! 🏨
- Free Employee Assistance Program: We’ve got your back with mental health, well-being, financial, and legal support. 💪
- Family-Friendly Policies: Enhanced maternity and paternity support. 👨👩👧👦
- Refer a Friend Bonus: Earn up to £1,500 for bringing new talent to the team! 💸
- Wagestream: Access your earned wages before payday. 💨
- Retail Perks: Score up to 30% off at Superdrug and exclusive Three Mobile deals! 📱
What your apprenticeship includes:
- Work-Based Training: No boring lectures! Learn on the job with face-to-face sessions and remote calls with your dedicated Coach. 🤓
- Mentorship: Get a helping hand from an in-house mentor. 👋
- Functional Skills: Gain English and maths skills (if needed), tailored just for you. 📚
- Regular Reviews: Catch up every 12 weeks with your manager and coach for feedback and support. 📊
We're all about creating spaces where everyone feels welcome, safe, and like they belong. 💖 Join us and help us build a culture where everyone thrives.
Key responsibilities
- Provide customers with a heartfelt and memorable experience
- Offer recommendations to customers as the insider behind the bar
- Prepare and present drinks that meet specifications and expectations
- Assist in greeting, serving food, and looking after customers
- Ensure the bar is safe, legal, and clean, dealing with issues promptly