Level 2 Administration Assistant Apprentice (salary £16,000)

About the role

Job Title: Training Administrator Assistant 🚀

What You'll Be Doing:

• Helping to run awesome training courses, events, and apprenticeship programs! 🧑‍🏫 Think managing bookings, sending out all the deets, keeping track of who's in, and updating learner info.
• Keeping our inbox in check! 📧 You'll be the first line of defense for routine questions and know when to hand off trickier stuff to the team.
• Answering the phone like a pro 📞, taking messages, and making sure calls get to the right person.
• Keeping our digital and physical filing systems super organized and up-to-date. 📂
• Getting ready for meetings – prepping materials, jotting down notes, and sharing what needs to be done. ✍️
• Gathering feedback from learners, delegates, and customers, and helping us put together simple reports. 📊
• Crunching some basic data and helping with reports on things like how engaged people are, who's attended what, and feedback summaries.
• Teamwork makes the dream work! You'll be helping out with getting conferences, events, and presentations ready and delivered. ✨

Perks of Joining Our Squad:

• Chill out with 22 days of annual leave, plus bank holidays. 🏖️
• We reward loyalty! Your annual leave goes up by one day for every year you're with us, topping out at 25 days.
• You'll be joining a super supportive team that's all about helping you grow. 🌱 Plenty of opportunities to learn new things and develop your skills.

Key responsibilities

• Support administration of training courses, events and apprenticeship programmes.
• Assist with monitoring email inboxes and responding to routine enquiries.
• Answer telephone calls professionally, take messages and direct enquiries.
• Maintain accurate electronic and paper-based filing systems.
• Support meetings by preparing papers, taking minutes and distributing notes.