Warehouse/trade Counter Apprentice - North Walsham Branch

About the role

Job Title: Warehouse & Customer Service Superstar 🚀

About the Role:

We're looking for energetic individuals to join our team! This isn't your average job – you'll be at the heart of our operation, making sure our customers get their orders quickly and smoothly, and helping them find exactly what they need. Think of yourself as a key player in our success story! ✨

What You'll Be Doing:

• Picking & Packing: You'll be our product pro, carefully selecting and packaging items for our customers' orders. Get ready to move and groove! 📦
• Trade Counter & Phone Sales: Be the friendly face (or voice!) of our business. You'll be assisting customers at our trade counter and over the phone, helping them with sales and queries. 📞
• Customer Communication: Connect with both our awesome internal team and external customers. You'll be chatting face-to-face and on the phone, building relationships and solving problems. 👋
• Stock Control & Dispatch: Keep our stock levels accurate and make sure everything is sent out on time. Precision is key! 📊
• Goods Receiving: You'll be involved in taking deliveries, which includes some essential admin tasks. 💪
• Product Knowledge Powerhouse: Learn all about our amazing products! We'll help you become a go-to expert. 🧠
• Order Processing: Efficiently process customer orders, making sure every detail is just right. ✅
• Supplier & Manufacturer Liaison: You'll be communicating with our suppliers and manufacturers. 🤝
• Store Upkeep: Help us keep our store tidy and organized. A clean workspace is a happy workspace! ✨
• And More! You'll be up for any other exciting tasks your supervisor or manager might need you for. 🌟

Who We're Looking For:

• Someone who is eager to learn and get stuck in!
• A great communicator with a positive attitude.
• Someone who enjoys working as part of a team.
• Reliable and detail-oriented.

Ready to join a dynamic team and make a real impact? Apply now! 👇

Key responsibilities

• Picking and packing of products ready for customers despatch
• Dealing with customer sales at the trade counter and via telephone
• Dealing with stock control and dispatch
• Taking delivery of goods involving basic administration
• Processing customer orders