Apprentice Receptionist

About the role

Reception Administrator 🌟

We're on the hunt for a bright and organized individual to join our team as a Reception Administrator! If you're a people person who can juggle tasks like a pro and you're ready to kickstart your career in a dynamic environment, this could be the perfect fit for you. 🚀

What you'll be doing:

• Being the friendly face and voice of our practice, greeting visitors and answering the phone with a smile. 👋📞
• Guiding patients to the right place, making sure they feel supported from the moment they arrive. 📍
• Connecting with patients, team members, and external organizations – you'll be a communication hub! 🗣️
• Accurately coding clinical data using our EMIS Web system. 💻
• Scanning important documents to keep everything organized. 📁
• Adding new patient details and information to our systems. ✨
• Keeping patient healthcare records up-to-date with essential information. ✍️
• Handling queries efficiently and effectively, ensuring everyone gets the help they need. ✅
• Keeping our reception area and workspace tidy and welcoming. 🧼
• Supporting our clinical team with general tasks as needed – teamwork makes the dream work! 💪

What you'll need:

• Excellent communication and interpersonal skills. 🤝
• A knack for organization and attention to detail. 🧐
• The ability to multitask and prioritize your workload. ⏰
• A positive attitude and a willingness to learn. 😊

This is a fantastic opportunity to gain valuable experience in a healthcare setting. We can't wait to hear from you! 🎉

Key responsibilities

• Greet and welcome visitors in a professional manner
• Answer and direct phone calls
• Clinically code data on EMIS web clinical system
• Data entry of new and temporary registrations and relevant patient information as required
• Support clinical staff with general tasks as requested

Entry requirements

GCSE in: (English (grade 3-9), Maths (grade 3-9))