Quickco Parts Advisor Apprenticeship

About the role

Customer Service Apprentice 🚀

Ready to kickstart your career in customer service and tech? Our Apprenticeship Programme is your launchpad! We'll train you to master the essentials of your role, leveraging cutting-edge technology while delivering top-tier customer experiences. 🤩

What you'll be doing:

• Customer Connection: Helping customers nail their needs and suggesting cool extras they might love. ✨
• Stock Savvy: Matching orders with what we've got, finding missing parts, and keeping those prices competitive. 💰
• Team Player & Solo Star: Crushing goals and KPIs, whether you're collaborating or flying solo. 💯
• Service Superstar: Delivering awesome customer service with focus and efficiency. 🌟
• Communication Hub: Handling calls, face-to-face interactions, and digital chats like a pro. 📞💻
• Logistics Guru: Managing the flow of goods in and out. 📦
• Supplier Relations: Ordering, returning, and getting that paperwork sorted flawlessly. ✍️
• Excellence Everyday: Always aiming for the highest customer service standards, staying polite and professional. 😊

Key responsibilities

• Working with customers to meet requirements and advise on parts/services
• Matching orders against stock items and sourcing parts
• Handling incoming and outgoing calls, face-to-face transactions, and IT-based communications
• Managing goods in and out
• Working with suppliers, placing orders or returns, and processing paperwork accurately

Entry requirements

GCSE in: (English (grade 3), Maths (grade 3))