Business Administration Apprentice - Health Records

About the role

🚀 Become a Health Records Apprentice at The Dudley Group NHS Foundation Trust! 🚀

Ready to kickstart your career and make a real impact? We're looking for an enthusiastic Business Administration Apprentice to join our dynamic Health Records Department. This isn't just a job; it's your chance to earn a salary 💰, gain awesome new skills and experience, all while working towards a Level 3 Business Administration qualification with Dudley College!

What we're looking for in you:

• Pro-active & Enthusiastic: You’re ready to jump in and make things happen! 🎉
• Self-motivated: You can take initiative and get the job done. 💪
• Caring & Respectful: You understand the importance of treating everyone with kindness. ❤️
• Eager to learn: You’re keen to develop new skills and grow with us. 🌱
• Flexible: You're adaptable and can roll with the punches as the service needs change. 🤸‍♀️

What you'll be doing:

As a Health Records Clerk, you’ll be the go-to person ensuring patient case notes are ready for all appointments, from emergency situations to planned procedures. 📄

Bonus points if you:

• Have a driving licence and are over 21! 🚗 You could be added to our rota for delivering urgent case notes across the Trust (a vehicle is provided!).

You’ll receive top-notch training in our main library environment, and then you'll move onto reception, becoming a friendly face and the first point of contact for patients attending appointments. You'll be responsible for making sure all demographic details are spot-on in our system. 💯

The Deets:

• Apprenticeship: Business Administration, Level 3
• Training Provider: Dudley College
• Duration: 18-month fixed-term contract

Eligibility:

• Essential: Maths & English GCSEs at grade D (or 3-9) or equivalent Functional Skills Level 1. Please bring your original certificates! 📜
• Important Note: If you're 16-18 and have a grade D/3 in Maths or English, you'll need to complete Functional Skills to achieve Level 2.

You're not eligible if you have:

• A degree or higher qualification in Business Admin or a similar field. 🎓
• An NVQ/QCF or Apprenticeship Standard Level 3 or higher in Business Administration.
• Started or partially completed a Level 3 Business Administration Apprenticeship. (Please declare if this is you!)

Ready to join the NHS family? We can't wait to hear from you! 👋

Key responsibilities

• Ensure availability of case notes for patient events.
• Deliver urgent and elective case notes (if eligible for driving rota).
• Act as the first point of contact for patients on reception.
• Ensure accuracy of demographic details on the PAS system.

Entry requirements

Essential qualifications (Essential Maths & English at GCSE grade D or above / 3 - 9, or the equivalent Functional Skills at Level 1 Desirable NVQ level 2 in Business and Administration or equivalent)

Skills