Apprentice Administrator

About the role

Apprentice Administrator | Fountains Medical Practice 🏥

Ready to kickstart your career in healthcare? 🚀 Fountains Medical Practice is seeking a bright and motivated Apprentice Administrator to join our awesome team! We're looking for individuals who are eager to learn and want to make a real difference in patient experiences. ✨

What you'll be doing:

• Be the friendly face and voice of the practice, delivering top-notch customer care to patients and our healthcare team. 🤝
• Sharpen your communication skills, whether you're on the phone or chatting in person. 🗣️
• Master the art of appointment scheduling and handling a variety of patient questions and concerns. 🗓️❓
• Become a wizard of admin support for our primary healthcare pros. 🧙‍♀️
• Digitize important documents by scanning them into patient records. 📁
• Accurately record and code patient information into their electronic health records. 💻

What we offer:

• Apprenticeship: Business Administrator, Level 3 qualification – learn while you earn! 📚
• Contract: Fixed-term for the duration of your apprenticeship.
• Pay: You'll receive the current apprenticeship wage. 💰
• Hours: Full-time, 37.5 hours per week.
• Learning: Gain invaluable on-the-job experience PLUS dedicated off-the-job learning. You'll get 6 hours of paid study time per week (that's a whole day dedicated to your growth! 🤩).
• Time off: Enjoy 20 days of annual leave plus Bank Holidays. 🏖️

If you're enthusiastic, ready to learn, and want a dynamic role in a supportive environment, we want to hear from you! Apply now! 👇

Key responsibilities

• Deliver outstanding customer care to patients and the primary health care team
• Develop excellent communication skills over the telephone and in person
• Make appointments, deal with patient enquiries and queries
• Provide administrative support to the primary health care team
• Scan documents into patient records

Entry requirements

Essential qualifications (Essential Eligibility: English AND Maths Level 2 is essential - GCSE grade C/4 or above, or equivalent Functional Skills Level 2)

Skills