Apprentice Medical Receptionist
MAYFLOWER MEDICAL CENTRE · East Of England · CO12 4EX
About the role
Ready to kickstart your career in healthcare? 🏥🚀 We're on the hunt for a driven Apprentice Medical Receptionist to join our awesome, high-achieving admin squad! ✨
This role is all about connecting with our patients – you'll be their go-to person via phone 📞, in person 👋, and through our digital platform, askmyGP 💻. Confidentiality is key 🤫, so trust and understanding are your superpowers!
Your Daily Mission:
- Welcome patients with a smile and genuine care 😊
- Handle incoming calls like a pro 📞💨
- Guide patients at the front desk with helpful info 🗺️
- Master our IT systems, including askmyGP and EMIS 🖱️
- Make sure patient records are spot-on and secure ✍️
- Lend an ear and truly understand patient needs 👂
- Collaborate seamlessly with your amazing colleagues 🤝
- Deliver top-notch work on every task ✅
- Scan documents accurately into patient records 📄
- Attend practice meetings when needed 🗓️
- Keep your workspace neat and organized 🧹
You'll be spending a good chunk of time at your computer, so get ready to flex those digital muscles! 🤓
A DBS check is required, and guess what? We've got it covered! 💯
You'll be working towards your Level 2 Apprenticeship in Customer Service, with training delivered right here in the workplace and online through Colchester Institute. 🎓
Think you've got what it takes? Let's do this! 💪
Key responsibilities
- Greet patients with kindness and understanding
- Answer incoming calls swiftly
- Offer guidance to patients face-to-face at the front desk
- Utilise multiple IT systems, including askmyGP and EMIS
- Ensure clear and accurate documentation in patient medical records