Apprentice Business Administrator

About the role

Office & Events Admin Assistant 🌟

Got a knack for organization and a passion for supporting creative endeavors? We're looking for a dynamic Office & Events Admin Assistant to join our team and keep the British Ceramics Biennial (BCB) running smoothly! This is your chance to dive into the world of arts administration and gain awesome experience. 🎨

What You'll Be Doing:

• Office Ace:
• Be the friendly voice and email responder for general inquiries. 📞📧
• Keep our digital and paper records sharp and organized. 📂
• Book flights, hotels, and tickets for our amazing team. ✈️🏨
• Set up and tidy meeting rooms, making sure everyone feels welcome. 👋
• Manage visitor access – you're the first point of contact!
• Master our team's calendars, scheduling meetings like a pro. 📅
• Keep our office stocked and running with supplies. 🛒
• Help prep documents, reports, and presentations. 📊
• Keep our CRM system up-to-date. 💻
• Support our RSVP processes – making sure everyone gets in on the action! 🎉

• Financial Friend:
• Process debit card expenses to help us balance the books. 💸
• Liaise with the team to gather invoices and receipts. 🧾
• Use the Hubdoc system to process invoices when approved.

• Equipment Guru:
• Maintain our equipment storage system and track who's borrowing what. 🛠️
• Ensure our tech is up-to-date and charged. ⚡

• Archive & Exhibition Extraordinaire:
• Organize and file paper records in the BCB Archive. 📚
• Assist with archive research visits.
• Support colleagues with admin tasks for exhibition submissions and selections. 🖼️
• Help coordinate group visits and tours of BCB.
• Welcome groups attending events and guide them to their tours or event areas.
• Help out with front-of-house duties at the British Ceramics Biennial.

What We're Looking For:

• A positive attitude and a willingness to embrace BCB's culture and values. ✨
• Diligence and a commitment to meeting job requirements. 💪
• A drive for continuous improvement and high-quality standards. 🚀
• Enthusiasm for participating in internal/external events, meetings, and training. 🤝
• Proactive engagement in one-to-ones and appraisals.
• Adherence to all relevant policies, procedures, and working practices. ✅
• Being a positive ambassador for the British Ceramics Biennial. 📣
• Contributing to a supportive team environment, taking ownership, and helping colleagues. 🤗
• Flexibility to take on other reasonable duties as required. 🤸
• A positive contribution to evaluating the impact of BCB programmes and objectives. 📈

Key responsibilities

• Provide general administration support, including responding to enquiries and preparing documents.
• Manage and update digital and paper records, including the CRM system.
• Assist with financial administration, processing expenditure and invoices.
• Maintain office equipment, meeting rooms, and visitor access.
• Support archive, exhibition, and group visit coordination.

Entry requirements

GCSE in: (English (grade 4 / C), Maths (grade 4 / C))