Pharmacy Customer Service Apprentice
EXEL (CHEMISTS) LIMITED · Yorkshire And Humberside · HU9 3AP
About the role
🚀 Customer Service Apprenticeship - Kickstart Your Pharmacy Career! 🚀
Exel Pharmacy is offering an incredible opportunity to dive into the world of pharmacy with our unique Customer Service Apprenticeship! 💊 Get ready to work and learn in a super busy pharmacy environment, where you'll gain the essential skills and experience to launch your career as a Dispenser. 🎓
On completing this apprenticeship, we're keen to support the right candidate with the professional qualifications needed to become a fully-fledged Dispenser. 🌟
Your Day-to-Day Adventure Will Include:
- Serving Customers: Be the friendly face and helping hand for everyone who walks through our doors. 😊
- Building Product Knowledge: Become a pro on all things pharmacy and healthcare. 💡
- Delivering Awesome Customer Service: Go the extra mile to make every customer's experience top-notch. ✨
- Handling Enquiries with Care: Approach customer questions and concerns with sensitivity and understanding. 💖
- Mastering Challenging Situations: Learn to navigate and resolve tricky customer interactions with grace. 🤝
- Maintaining Confidentiality: Uphold the highest standards of privacy for all our customers. 🤫
- Processing Payments: Handle cash 💰 and card 💳 transactions smoothly.
- Managing Deliveries: Receive and organize incoming stock. 📦
- Shadowing Professionals: Learn from our amazing Pharmacy and Healthcare Assistants.
- Phone Support: Provide excellent customer service over the phone. 📞
- Problem Solving: Help customers find solutions to their needs. 🤔
- Stock Management: Keep our shelves looking good and well-stocked.
- Stock Rotation & Merchandising: Ensure products are fresh and attractively displayed. 🌈
- Ordering Products: Assist with keeping our inventory flowing.
- Using Our Systems: Get comfortable with our internal IT systems and procedures. 💻
This is your chance to gain real-world experience and build a solid foundation for a rewarding career. Apply now and let's get started! 🎉
Key responsibilities
- Providing excellent levels of customer service
- Maintaining confidentiality at all times
- Maintaining stock levels
- Using internal IT system and procedures
- Processing customer payments
Entry requirements
GCSE in: (English (grade 4), Maths (grade 4))