L4 Ai & Automation Apprentice

About the role

🚀 Future-Ready Innovator: AI & Automation Specialist 🚀

Are you a tech-savvy individual looking to make a real impact? We're seeking a sharp mind to join our team and revolutionize how we work using the power of AI and automation! If you love finding smart solutions and driving efficiency, this is your chance to shine. ✨

What You'll Be Doing:

• AI & Automation Ace: 🤖 Identify manual tasks that are begging for automation. Team up with colleagues to map out existing processes and design slicker, automated workflows. Get hands-on with platforms like Microsoft Power Automate and Zapier. Dive into generative AI and AI assistants to see how they can boost our business. Build AI-powered workflows for everything from admin to sales to customer service. Test, monitor, and refine your creations to make sure they're top-notch. Keep our automation and AI solutions documented and well-maintained. 📝
• Data Detective: 📊 Gather, organize, and analyze business data to spot trends and unlock opportunities. Help build reports and dashboards that clearly show how we're performing. Explore how data from our CRM, project management, and customer support tools can be leveraged more effectively. Find ways to improve the quality, accuracy, and accessibility of our data. Use data to empower smarter decision-making across the board. 💡
• Process Pro: 📈 Collaborate with various departments to understand their day-to-day operations. Pinpoint bottlenecks, redundancies, and inefficiencies. Suggest smart, tech-driven improvements. Support the rollout and adoption of new digital tools and processes. Measure the success of automation projects and uncover more chances for innovation. Help everyone embrace and understand our new AI and automation solutions. 👍
• Customer & Operations Champion: 🤝 Look for ways to automate customer communications, inquiries, and reporting. Investigate how AI can elevate our customer service and technical support. Streamline processes for projects, installations, maintenance, and support. Use customer and project data to supercharge our service delivery. Develop automated reports for projects, customers, and internal operations. 🌐
• AI Guardian: 🛡️ Adhere to BMT's policies on data protection, security, and confidentiality. Understand and promote responsible and ethical AI use. Prioritize data privacy, security, and compliance in all AI implementations. Help create processes for reviewing and monitoring AI-generated outputs. Ensure all automated solutions are thoroughly tested before going live. ✅

Are You Our Ideal Candidate?

If you're eager to learn, embrace new technologies, and contribute to a forward-thinking environment, we want to hear from you! Come help us build a more efficient and intelligent future. 🚀

Key responsibilities

• Identify and map business processes for automation and improvement
• Configure and develop automation solutions using low-code/no-code tools
• Collect, organise, and analyse business data to support reporting and decision-making
• Support the implementation and adoption of new digital tools and AI/automation solutions
• Test, monitor, and maintain documentation for automation workflows and AI solutions, ensuring compliance

Entry requirements

GCSE in: (3 more other than English and Maths (grade A*-C/ 9-4), English (grade A*-C/ 9-4), Maths (grade A*-C/ 9-4))