Business Administration Apprentice

About the role

Client & Office Administrator 🚀

Ready to kickstart your career in a dynamic accountancy practice? We're looking for an organised and proactive individual to join our team and help us deliver top-notch service to our clients. This is your chance to gain invaluable experience in a fast-paced, paperless environment. 💻

What you'll be doing:

• Client Admin Rockstar: Chase down missing info, get those signatures, and ensure tax checklists are submitted on time. 📝
• Digital Doc Master: Keep our client documents organised in our super-slick digital systems. Occasional scanning might be involved as we integrate new firms. 🗂️
• File Fiend: Help manage and organise closed client files, learning all about office procedures, confidentiality, and compliance. 🤫
• Process Pro: Contribute to improving our office processes, from small tweaks to bigger game-changers. If you're naturally organised, you'll fit right in! ✨
• Marketing Maven: Get involved in our marketing efforts! We're revamping our website and social media, and boosting our client communications. 📣
• Reception Ready: Be the friendly face and voice of our office – answer calls, greet clients, and manage appointments and diaries. 📞
• Office Operations Guru: Support the smooth running of the office, from ordering supplies and prepping meeting rooms to handling mail and couriers. 📦
• Inbox Inspector: Keep our office email inboxes shipshape and make sure enquiries get to the right person, pronto! 📧

What we're looking for:

• People Person: Comfortable chatting with clients face-to-face and over the phone. 👋
• Tech Whiz: Confident in quickly learning new software and systems – we're fully digital! 🖱️
• Clear Communicator: Able to write clear and professional emails. ✍️
• No Experience Needed: We'll teach you the technical accounting stuff! What matters most is your enthusiasm and willingness to learn. 😊

Your awesome qualities:

• Reliable & Organised: You've got this! 💪
• Team Player: Happy to ask questions and collaborate. 🤝
• Trustworthy & Discreet: You'll be handling sensitive client information. 💯
• Proactive: Comfortable chasing things up when needed. 🏃‍♀️
• Calm Under Pressure: You can handle client anxieties and juggle tasks like a pro. 🧘

If you're ready to dive in and learn, this is the role for you!

Key responsibilities

• Assist with client administration and provide reception service.
• Manage client documents and files.
• Support general office operations and manage email communications.
• Contribute to process improvement initiatives.
• Participate in marketing activities.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))