Service Department Support Apprentice

About the role

Job Title: Junior IT & Operations Support Specialist 🚀

Are you a tech-savvy individual eager to dive into the dynamic world of IT and operations? We're looking for a motivated and organized individual to join our team and contribute to our success! This is a fantastic opportunity to gain hands-on experience and develop your skills in a supportive environment.

What you'll do:

• System Savvy: Utilize and maintain our IT systems, becoming our go-to person for system-related tasks. 💻
• Data Detective: Gather, organize, and analyze data to provide valuable insights. 📊
• Master Communicator: Effectively communicate with both internal teams and external partners through various channels. 🗣️
• Team Player: Collaborate with internal and external stakeholders to achieve shared goals. 🤝
• Problem Solver: Make informed decisions and solve challenges within your designated authority. 🤔
• Process Improver: Contribute to projects focused on enhancing our operational processes. 💡
• Growth Mindset: Engage in personal development through supervision and performance appraisals. 🌱
• Service Support: Liaise with our Service Team to ensure they have the best support for their activities. 🛠️
• Fleet Administrator: Assist with the management of our company fleet. 🚗
• CRM Champion: Track and update customer relationship management (CRM) records to note progression. ✍️
• Install Oversight: Provide first-level oversight for installations. 📦
• Procurement Assistant: Raise Purchase Orders (POs) for stock and installations. 🛒
• Departmental Support: Assist other departments with their various activities. 🌟

What we're looking for:

• A proactive attitude and a willingness to learn.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• A knack for problem-solving.
• Comfortable working with IT systems and data.

If you're ready to kickstart your career and make a real impact, apply today! We can't wait to hear from you. 🎉

Key responsibilities

• Use IT systems
• Data collation and analysis
• Communicate in various ways - internal - external
• Manage a project (on improvement of a process)
• Make decision and solve problems within their own authority