Marketing & Office Support Apprentice

About the role

🚀 Join Our Team as a Marketing & Office Admin Rockstar! 🚀

Are you ready to dive into the exciting world of fire safety and make a real impact? We're looking for a super organized and creative individual to join us as a Marketing & Office Administrator. This is your chance to gain awesome experience, learn new skills, and contribute to a growing business. Let's break down what you'll be doing:

🌟 Office & Phone Superpowers 🌟

• Be the first point of contact! 📞 Answer incoming calls and emails like a pro, and make sure inquiries reach the right person.
• Create that *amazing* first impression for everyone who connects with us. ✨
• Master our scheduling game by booking and coordinating site surveys and appointments. 🗓️
• Become our admin guru: filing, correspondence, data entry, and keeping records super tidy. 📂
• Help keep our customer and job records accurate and up-to-date in our systems. 💻
• Lend a hand and provide general support to our Director and the whole team. 💪

🎨 Marketing Magic Maker 🎨

• Unleash your creativity by crafting and scheduling awesome content for our social media channels (Facebook, Instagram, LinkedIn). Think cool photos of completed fire door installations and glowing customer testimonials! 📸💬
• Help keep our company website and Google Business Profile looking fresh and informative. 🌐
• Be a key player in our email marketing campaigns and help grow our list of happy customers and potential clients. ✉️
• Design eye-catching marketing materials like flyers, case studies, and quote templates using tools like Canva. 🎨
• Track where our leads are coming from and report on what marketing activities are hitting the mark. 🎯
• Do some basic research to understand the market and our competitors. 🧐
• Help us collect fantastic customer reviews and testimonials. ⭐

This role is perfect for someone who is organized, proactive, and loves learning. If you're ready to make your mark and be part of a dynamic team, we can't wait to hear from you! 🎉

Key responsibilities

• Handle incoming calls and emails, directing enquiries as appropriate.
• Perform general administrative tasks including filing, data entry, and record-keeping.
• Create and schedule content for social media platforms.
• Support website maintenance and update online profiles.
• Assist with email marketing campaigns and design marketing materials.

Entry requirements

GCSE in: (English (grade A*- C / 9 - 4), Maths (grade A*- C / 9 - 4))