Apprentice Service Advisor

About the role

Service Advisor 🚗✨

Ready to be the first friendly face that makes our customers feel right at home? We're looking for enthusiastic individuals to join our team as Service Advisors!

As a Service Advisor, you'll be the vital link between our amazing customers and our expert technicians. You'll get to:

• Be the welcoming smile that greets our customers and makes them feel at home 😊
• Develop your automotive expertise to help customers understand their vehicle needs in a clear, friendly way 🤓
• Work alongside our talented technicians to ensure smooth service delivery 🛠️
• Build genuine relationships with customers while keeping them updated on their vehicle's progress 💬
• Help customers make informed decisions about their vehicle care ✅
• Keep our service department running like a well-oiled machine ⚙️
• Develop your product knowledge into valuable recommendations that help our customers 💡

You will report to the Lead Service Advisor on a daily basis. Let's build something great together! 💪

Key responsibilities

• Greet and welcome customers, ensuring a positive experience.
• Develop automotive expertise to effectively explain vehicle needs to customers.
• Collaborate with technicians to ensure smooth and efficient service delivery.
• Build genuine customer relationships and provide regular updates on vehicle progress.
• Assist customers in making informed decisions about vehicle care and provide product recommendations.