Ict Support Apprentice - Lewes
INVOLVE SELECTION LIMITED · South East · BN8 6JN
About the role
🚀 IT Apprentice - Join Our High-Growth Tech Team! 🚀
Our client is *killing it*, with sales booming for the last 3 years! 📈 This massive success means their IT department is level-upping, and they need YOU to join the adventure. This is your chance to dive into a fast-paced environment during a period of major growth and tech transformation. ✨
If you're an IT whiz with amazing communication skills, a laser-sharp eye for detail, and a proactive "let's do this!" attitude, you'll fit right in with our awesome team. We're talking about someone who can juggle tasks like a pro, handle data like a boss, and chat with everyone from inside the company to clients like it's no big deal. 🤝
With sales hitting around £100m annually, our IT team is absolutely *crucial* to keeping this rocket ship flying. 🚀 The ideal candidate is all about making processes better, always improving, and making customers super happy. 😊
You've Got The Skills (Essential):
- 🔎 Keen Attention to Detail: You spot the little things that matter.
- 🗣️ Strong Communication Skills: You can talk the talk and walk the walk.
- 🗂️ Exceptional Organisation: You're a pro at sorting, prioritising, and getting things done, even when things get hectic.
- ⏱️ Multitasking Master: You can juggle multiple tasks without breaking a sweat.
- 🌟 Professional & Positive: You bring a can-do attitude and a top-notch work ethic.
- 🤸 Flexible & Adaptable: You're ready to roll with the punches and embrace new training.
- 🧠 Eager to Learn: You've got a serious hunger to soak up new knowledge.
What You'll Be Doing (Tasks & Duties):
- 👋 Be the First Point of Contact: Handle user requests and solve IT issues like a hero.
- 💻 Tech Setup: Get new PCs, printers, and all sorts of cool devices up and running.
- 🔧 Software Support: Help out with Office 365, Windows, and other key systems.
- 🔌 Hardware Support: Tackle issues with PCs, laptops, printers, switches – you name it!
- 🤝 Team Player: Work alongside our IT legends, learn the ropes, and contribute to their projects.
- ⭐ Go the Extra Mile: Tackle any other duties your Department Manager needs you for.
This is more than just a job; it's a launchpad for your IT career! 🚀 #ITApprentice #TechJobs #CareerGoals #GrowthOpportunity #JoinUs
Key responsibilities
- Serve as the initial point of contact for user requests and incidents.
- Configure and set up new IT hardware, including PCs and printers.
- Provide software support for various systems, including Office 365 and Windows.
- Offer hardware support for IT devices such as PCs, laptops, and printers.
- Collaborate with IT team members to assist with tasks and facilitate learning.