Business Administration Apprentice

About the role

Administration Apprentice 🚀

Ready to kickstart your career and gain invaluable experience in a dynamic office environment? We're looking for an enthusiastic Administration Apprentice to join our team! This is a fantastic opportunity to learn the ropes of professional administration, develop essential skills, and contribute to the smooth running of our business. 💯

What you'll be doing:

• Answering calls and directing enquiries to the right people – you'll be the first point of contact! 📞
• Keeping detailed records of all communications with insurers and customers, ensuring everything is up-to-date on our systems and files. ✍️
• Inputting new business, making changes to existing policies, and managing renewals on our system. 💻
• Maintaining the accuracy of all records, both digital and physical. 📂
• Following our firm's standard procedures for all administrative tasks. ✅
• Putting together important documentation for our clients' policies. 📄
• Communicating with insurers, colleagues, and claims handlers. 🤝
• Helping customers with their everyday questions and needs. 😊
• Providing general office support to keep things running smoothly. 🏢
• Lending a hand to our accounts team when needed. 💰

This is a hands-on role where you'll learn a lot and be a vital part of our team. We're excited to see your application! ✨

Key responsibilities

• Handling and referring telephone and general customer enquiries
• Accurately recording all communications with insurers or customers
• Performing data entry for new business, amendments, and renewals, maintaining accurate records
• Liaising with Insurers, internal staff, and claims handlers
• Providing general office administration and supporting the accounts team

Entry requirements

GCSE in: (English (grade C/4 or above), Maths (grade C/4 or above))