Business Administration Apprentice

About the role

🚀 Ready to Dive into Adult Education? We're looking for an enthusiastic Apprentice to join our dynamic team! 🎓

Imagine this: You kick off your day by helping someone find their dream course ✨, then you're buzzing about a cool new learning opportunity over lunch 🗣️, and by afternoon, you're crunching numbers to shape the future of education 📊. As a key player in our Adult Education squad, you'll be part of the whole learner adventure, from start to finish!

You'll be supporting learners and awesome tutors, getting courses and events organised like a pro 🗓️, keeping vital records ship-shape 🗂️, and jumping into projects that seriously make waves in our local communities. Working with the Head and Deputy Head of Adult Education, you'll get a taste of marketing magic 📣, customer service skills 🤝, business savvy 💼, community vibes 🤗, quality control 💯, and course creation 💡.

We want YOUR fresh ideas! 🌱 You'll be encouraged to take charge of projects and grow specialist skills that align with what YOU'RE passionate about and where you want your career to go. Every single day is packed with chances to learn, contribute, and make a real difference for adult learners everywhere. 🌟

The lucky apprentice will work closely with the Head and Deputy Head of Adult Education, keeping our programmes and services running smoothly.

Your mission will include:

• Being the admin superstar for the Adult Education team. 🦸
• Answering questions from learners, tutors, and other cool people via email, phone, or in person. 📧📞
• Helping with enrolments, keeping learners in the loop, and sorting out course admin. 📝
• Keeping our records, databases, and filing systems super accurate. ✅
• Lending a hand with organising and running courses, events, and community learning sessions. 🎉
• Giving tutors a hand with their course prep and admin. 🧑‍🏫
• Keeping an eye on course sign-ups, attendance, and what learners think. 👍
• Getting involved in community outreach, learner recruitment events, and spreading the word. 🏘️
• Helping to shout about our Adult Education opportunities to local communities and partners. 📢
• Contributing to newsletters, social media buzz, and website updates. 📱💻
• Working with spreadsheets and helping analyse learner and course data. 📈
• Pitching in with quality checks and making our services even better. ✨
• Supporting the development of brand-new adult education courses – research demand, chat with tutors, and recruit learners. 🧐
• Taking the reins on a small project or course development idea during your apprenticeship and seeing how awesome it turns out! 🏆

This role is your golden ticket to experience in admin, customer service, marketing, data analysis, and project coordination. It's the ultimate launchpad for a career in business administration and education services! 🚀

Key responsibilities

• Providing professional administrative support to the Adult Education team.
• Responding to learner, tutor and stakeholder enquiries by email, telephone and in person.
• Supporting enrolments, learner communications and course administration.
• Maintaining accurate records and supporting the analysis of learner and course data.
• Assisting with promotional activities, community outreach, and course development.