Apprentice Team Leader
Basset Hound (Thingwall) · North West · CH61 1AS
About the role
Apprentice Team Leader @ The Basset Hound 🐶🌿
Our family-friendly pub, The Basset Hound, is chillin' in the beautiful village of Thingwall, totally surrounded by nature. 🌳🌊 Just a 10-min drive from Thurstaston Beach and Royden Country Park, it's the perfect spot for your squad's next adventure!
As an Apprentice Team Leader with Greene King Pubs, you'll be the vibe-setter! 🙌 Your energy and love for making people happy are key to leading our front-of-house crew. You'll make sure everyone's on point and giving customers a 5-star experience they won't forget. ✨ Plus, you can flex your creative muscles with awesome events like quizzes and music nights to bring our community together. 🎶
Our pubs are where it's at – think epic friendships, love stories, celebrations, and unforgettable memories with fam and friends. 🎉 We're all about good times, top-notch food, local ales, and quality wine. Whether you're local, visiting, or just passing through, we're the ultimate pit stop for a refreshing pint and delicious grub in a super buzzy, yet cozy atmosphere. 🍻🍔
What you'll be doing:
- Making every customer feel the love and giving them a memorable visit, every single time! ❤️
- Stepping up when management's away, handling any situations like a boss. 👑
- Keeping the team on track during busy shifts, making sure everything runs smoothly. ⏱️
- Ensuring the bar is always safe, legit, and spotless, tackling any issues ASAP. ✅
What you'll bring:
- A keen eye for detail – making sure every pour is perfection! 💯
- Being the ultimate role model, serving up amazing experiences and giving everyone a warm welcome. 🤗
- The ability to think fast and roll with the punches during a busy shift. 🤸
- A positive, can-do attitude and being a total team player! 🤝
The perks of the job:
- Sick discounts: 33% off for you and 15% for your loved ones across all our brands! 😋
- Support system: Free employee assistance program for mental health, well-being, financial, and legal support. You matter! 🧠
- Family-friendly policies: Enhanced maternity and paternity policies. 👨👩👧👦
- Getaway deals: 50% off for you and 25% for your loved ones at Greene King Inns and hotels. Your next weekend trip, sorted! ✈️
- Refer a friend bonus: Earn up to £1,500 when you refer someone awesome who gets hired! 💰
- Wagestream: Access your wages before payday for those unexpected life moments. 💸
- Retail therapy: Up to 30% off at Superdrug, exclusive discounts with Three Mobile, and more! 📱🛍️
Your Apprenticeship Journey:
- No college needed! Your apprenticeship is all about hands-on, work-based training. 📚➡️👍
- Get remote and face-to-face sessions with your dedicated Learner Coach every 6 weeks.
- You'll have a mentor in the pub to guide you. 🧑🏫
- Gain valuable Functional Skills in English and maths, with support tailored to you (if needed).
- Regular reviews every 12 weeks to keep you on track and feedback sessions.
CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG. We're all about inclusion, making sure everyone feels valued and can be their best selves. 🌟
*The closing date is a guide – we might fill the role sooner!*
Hospitality Supervisor Apprenticeship - Food and Beverage L3, including Functional Skills in maths and English.
Key responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Deputise for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible