Business Admin Apprenticeship

About the role

🚀 Business Administration Apprentice (Level 3) 🚀

Join the HB team as a Business Administration Apprentice and become an integral part of our success! You'll dive deep into the inner workings of three thriving businesses while working towards your Level 3 Business Administration qualification. Get ready to learn hands-on how a successful company operates, interacting with a diverse range of people including customers, suppliers, potential employees, holidaymakers, and our valued business clients. This is a full-time, office-based role where you'll build confidence, professionalism, and essential business skills in a super supportive environment. Let's level up your career! ✨

What You'll Be Doing:

• General Business Awesome:
• Providing administrative support across all HB businesses. 📝
• Answering phone and email inquiries with a smile! 📞📧
• Being the first friendly face for office visitors. 👋
• Keeping our records and filing systems on point. 📂
• Drafting letters, documents, and presentations like a pro. ✍️
• Helping with diary management and scheduling. 🗓️
• Keeping our office space running smoothly. 🏢

• Office & Workspace Vibes:
• Maintaining a tidy, organized, and welcoming office environment. ✨
• Keeping track of stationery and ordering supplies when needed. 📦
• Getting meeting rooms ready for clients and visitors. 🤝
• Managing room bookings and calendars. 📅
• Ensuring HB Workspaces are running seamlessly day-to-day. ✅
• Making sure refreshments and facilities are always ready for meetings. ☕

• Recruitment & HR Support (HB People):
• Preparing candidate packs and interview materials. 🧑‍💼
• Updating our recruitment systems. 💻
• Arranging interviews and coordinating schedules. ⏱️
• Producing offer letters and employment documentation. 📜
• Maintaining confidential records with care. 🔒
• Assisting with the onboarding process for new team members. 👋

• Travel Administration (HB Travel):
• Supporting customers before they embark on their adventures. 🌍
• Helping to prepare essential travel documents. ✈️
• Assisting with holiday check-in administration. 🏖️
• Ensuring all travel documents are accurate and complete. ✔️
• Liaising with suppliers to make travel dreams a reality. 🤝
• Contributing to creating unforgettable customer experiences! 🎉

• Customer Service Superstar:
• Delivering top-notch customer service, both in person and online. 🌟
• Representing the HB brand with professionalism and enthusiasm. 😎
• Responding positively and helpfully to all inquiries. 😊
• Building awesome relationships with our clients and customers. ❤️

• Digital & Marketing Assistance:
• Creating simple documents, presentations, and marketing materials. 📊
• Assisting with social media content where needed. 📱
• Helping to keep our company information fresh and up-to-date. 🌐
• Confidently using Microsoft Office and other digital tools. 🖱️

If you're ready to kickstart your career, learn invaluable skills, and be part of an amazing team, apply now! 👇

Key responsibilities

• Provide administrative support across all HB businesses
• Support recruitment and HR administration
• Assist with travel administration
• Deliver excellent customer service
• Provide digital and marketing support