Apprentice Team Leader
Barley Mow (Milford) · Midlands · ST17 0UW
About the role
🚀 Apprentice Team Leader - Pub & Grill 🚀
Love good food, good vibes, and leading a team? Then welcome to the Barley Mow! 🍺 We’re just a stone's throw from Shugborough Hall and Queen's Shopping Park, serving up legendary Cheesy Bacon Fries, Steak & Ale Pie, Hand-battered Cod, and epic chargrilled dishes.
As our Apprentice Team Leader, your energy and passion for making customers happy are key! ✨ You'll be the go-to for ensuring your front-of-house crew is on point, delivering 5-star experiences that keep people coming back for more. Get ready to bring your creative flair to our awesome events – from epic quizzes to buzzing music nights, you’ll help build our community. 🎶
At Pub & Grill, we’re all about quality grilling, top-notch hospitality, and a lively atmosphere. Whether it’s a casual lunch, after-work drinks, or a big celebration, we’ve got the versatile space for it all. We blend Greene King’s heritage with a fresh, food-focused vibe, creating pubs where everyone can enjoy great food, quality drinks, and a brilliant social scene. 🥳
What you'll be doing:
- Making every customer’s visit unforgettable. ❤️
- Stepping up for management when they're away, handling any issues like a pro. 💪
- Keeping the team organised and the shift running smoothly. ⏰
- Ensuring the bar is always safe, legal, and spotless. 🧼
What you'll bring:
- An eye for detail – making sure every pint is perfect! 💯
- Being a role model for amazing service and warm welcomes. 👋
- Thinking fast and adapting to whatever a busy shift throws your way. 🧠
- A positive, can-do attitude and being a total team player. 🤝
Perks you'll love:
- 33% discount on food & drink for you, 15% for your crew! 💸
- Free Employee Assistance Program for mental health, financial, and legal support. 🧘
- Enhanced maternity & paternity policies. 👨👩👧👦
- Menopause Friendly Employer.
- 50% discount at Greene King Inns & Hotels for you, 25% for your loved ones. ✈️
- Refer-a-friend bonus – earn up to £1,500! 💰
- Wagestream – access your earned pay before payday. 🚀
- Retail discounts at Superdrug, Three Mobile, and more! 🛍️
Your Apprenticeship:
- No college needed! It's all work-based training with face-to-face and remote sessions with your Lifetime Learner Coach every 6 weeks. 💻
- You’ll have a workplace mentor for guidance. 🧑🏫
- Gain Functional Skills in English and Maths (if needed).
- Regular reviews to keep you on track. ✅
We're building places where everyone feels welcome, safe, and like they belong. Come join our inclusive team!
*Hospitality Supervisor Apprenticeship - Food and Beverage Level 3.*
Key responsibilities
- Provide customers with a heartfelt and memorable experience.
- Deputise for the management team and resolve issues in their absence.
- Help organise and coordinate the team during a busy shift.
- Ensure the bar is safe, legal, and clean.
- Ensure team members deliver a 5* customer experience.