Apprentice Team Leader
Coach & Horses (Wimborne) · South West · BH21 1QB
About the role
✨ Apprentice Team Leader - Community Pubs ✨
Are you ready to be the energy of a local hub? 🍻 Community Pubs are where connections are made, stories are shared, and friendships blossom. We're all about creating a welcoming, lively, and character-filled atmosphere that feels like home. 🏠
As an Apprentice Team Leader, you'll be the driving force behind our front-of-house crew, bringing your passion for making every customer's experience 5-star worthy! ⭐ You'll motivate your team, ensure they're experts in delivering amazing service, and even get creative with events like quizzes and music nights to bring our community closer. 🎶
What you'll be doing:
- Delivering heartfelt and memorable experiences for every guest. ❤️
- Stepping up and supporting the management team, resolving issues like a pro. 💪
- Organising and leading your team during busy shifts, making sure everything runs smoothly. 🚀
- Keeping our bar safe, legal, and sparkling clean. ✨
What you'll bring:
- An eagle eye for detail – from perfect pint pours to welcoming smiles. 🧐
- Being a brilliant role model for top-notch customer service. 😊
- The ability to think on your feet and conquer any challenge a busy shift throws your way. 🧠
- A positive, can-do attitude and a true team spirit. 🙌
What's in it for you:
- Awesome discounts: 33% off food & drink for you, 15% for loved ones. 🍔🍸
- Free support for your well-being (mental, financial, legal). 🤝
- Generous family-friendly policies. 👨👩👧👦
- Amazing deals on Greene King Inns and hotels for weekend getaways. ✈️
- Refer a friend and earn up to £1,500! 💰
- Access your wages early with Wagestream. ⚡
- Retail discounts with brands like Superdrug & Three Mobile. 🛍️
Your Apprenticeship Journey:
- Work-based training – no college needed! 🎓
- Mix of in-person sessions and remote calls with your Learner Coach. 💻
- Dedicated workplace mentor. 🧑🏫
- Gain Functional Skills in English & Maths (if needed). 📚
- Regular reviews to track your progress. ✅
We're committed to creating places where everyone feels welcome, safe, and that they belong. We're looking for passionate individuals to join our team and help us make that happen. 🌈
Apply now for our Hospitality Supervisor Apprenticeship - Food and Beverage L3!
Key responsibilities
- Lead front of house teams and ensure a 5-star customer experience
- Deputise for the management team and resolve issues in their absence
- Organise and coordinate the team during busy shifts
- Ensure the bar is safe, legal, and clean, and address any issues promptly
- Organise and coordinate community-engaging events