Hospitality Supervisor Apprenticeship

About the role

Ready to level up your skills and own the vibe? ✨ We're on the hunt for a motivated Hospitality Supervisor to join our awesome crew! 🚀 If you're all about creating unforgettable moments and thrive in a buzzing, fast-paced, but most importantly, FUN environment, this is for you! 🤩

As our Supervisor, you'll be the heart of the action, leading by example and making sure our guests have the best time ever, every time. 🥳 You'll be a natural at motivating your team, sharing those good vibes, and ensuring every shift runs like a dream. 💯

What you'll be doing:

• Inspiring and leading your team to create epic guest experiences. 🌟
• Working alongside management to keep the pub running smoothly and profitably. 📈
• Handling opening, closing, stocking, and cash-ups like a boss. 💰
• Being the ultimate role model for killer customer service. 😎
• Thinking fast and using your initiative to tackle any situation. 🧠
• Taking charge of shifts and managing the pub when the main managers are away. 👑

What's in it for you:

• Progress your career with real opportunities to grow into an Assistant Manager and beyond! 📈
• 30% off at all our pubs, restaurants, and hotels. 🍽️🏨
• A reliable hours contract for security. 🗓️
• Fuel up on shift with a £4.50 meal deal. 🍔🥤
• Flexible hours that work around your life (studies, etc.). ⏰
• Earn rewards and discounts through our Marston's Cheers platform. 🎁
• Health screening, long service awards, gym discounts, and a 24-hour GP helpline. 💪
• Mortgage advice and support. 🏡
• Apprenticeship programs to boost your career. 🎓
• A super friendly, lively, and diverse team. 🤗
• Access to mental and emotional well-being support. ❤️

Your Development:

You'll be working towards your Marston's Academy Hospitality Supervisor Level 3 Apprenticeship qualification over 15 months, including Functional Skills in Maths and English. 📚

Come as you are! Your personality is what matters most here. We celebrate you for being you. Let's make some magic happen together! ✨ Marston's: Where people make pubs. 🍻

Key responsibilities

• Leading and motivating team members
• Delivering an experience that encourages guest returns
• Collaborating with wider management for business efficiency and profitability
• Performing opening, closing, stocking, and cashing up duties
• Ensuring the smooth running of shifts and managing pub operations in management's absence

Skills