Hospitality Supervisor Apprenticeship

About the role

Ready to level up your skills and lead the charge? 🚀 We're on the hunt for a super motivated Hospitality Supervisor to join our awesome team! You'll be at the heart of the action, creating those unforgettable moments for our guests and making sure our pub is buzzing. ✨ If you thrive in a fast-paced, varied, and seriously fun environment, this is for you!

As our Supervisor, you'll:

• Be a natural leader, inspiring your team and sharing the good vibes with guests. 🤩
• Take pride in delivering epic experiences that keep our customers coming back for more. 💯
• Have previous experience in a similar Supervisor or Team Leader gig.
• Team up with the wider management to keep the pub running smoothly and profitably. 💰
• Handle opening and closing, stock management, and cash-ups like a pro. 📈
• Be the ultimate role model for top-notch customer service. 🌟
• Have a knack for thinking on your feet and using your initiative. 🤔
• Own the shifts, ensuring everything runs like clockwork and managing the pub when the management team isn't around. 🗓️

What's next? The future is yours to build! 🏗️ If you're driven to grow, we'll support you to become an Assistant Manager and beyond! ⬆️

What's in it for you? 👇

• Join an award-winning pub company that truly cares about its people and offers real career growth. 🏆
• Enjoy a sweet 30% discount across all our pubs, restaurants, and hotels. 😋
• Get a reliable hours contract for that peace of mind. 🔒
• Refuel with a £4.50 meal deal on shift, featuring our best dishes and a drink. 🍔🥤
• Flexible and part-time hours to fit around your studies or personal life. 📚
• Earn points and unlock discounts with the Marston's Cheers Reward & Recognition Platform. 🎉
• Access health screening discounts, long service awards, and gym discounts. 💪
• Get support with mortgage advice and a 24-hour GP helpline. 🩺
• Explore a fantastic range of apprenticeship programs. 📚
• Work in a friendly, lively atmosphere with passionate and diverse teammates. 🥰
• Access support from the Licensed Trade Charity for financial, mental, and emotional well-being. 🤝

Just be you – your personality is what matters most here! We celebrate individuality. We can't wait to see what we can achieve together. Marston's could be the making of you. Marston's. Where people make pubs. 💖

Plus, you'll be working towards your Marston's Academy Hospitality Supervisor Level 3 Apprenticeship qualification over 15 months, including Functional Skills in maths and English! 🎓

Key responsibilities

• Supporting the team in service delivery for everyday and special occasions.
• Leading and motivating colleagues and engaging with guests.
• Collaborating with the wider management team for efficient and profitable business operations.
• Executing operational tasks including opening, closing, stocking, and cashing up.
• Ensuring the smooth running of shifts and managing pub aspects in management's absence.

Skills