Apprentice Team Leader

About the role

Apprentice Team Leader 🌟

Are you ready to level up your leadership game? Join the Chef and Brewer family, where we’re all about creating awesome, cosy country pubs where everyone feels like family. We’re passionate about seriously good food, expertly crafted drinks, and delivering a 5-star experience thanks to our amazing team.

As an Apprentice Team Leader, your energy, passion for customers, and knack for motivating people are exactly what we need to lead our front-of-house crew. You’ll make sure everyone on the team is on point, ready to wow our guests, and create those unforgettable moments. ✨ And it’s not just about serving drinks and food! We love to host quizzes, music nights, and more – your creative ideas can bring our community even closer. 🎶

Customers come to us to escape the daily grind, so we pour our hearts into creating menus, service, and an atmosphere that celebrates life's simple joys.

As an Apprentice Team Leader, you will:

• Create unforgettable, heartfelt experiences for every customer, every single time they visit. ❤️
• Step up and support the management team, handling any issues that pop up like a pro. 🤝
• Help organise and guide the team during busy shifts, ensuring everything runs smoother than a perfectly poured pint. 🍻
• Keep the bar safe, legal, and spotless, tackling any issues swiftly and safely. 💯

What you'll bring:

• A keen eye for detail – because every pint and every plate matters! 👀
• Be the ultimate role model for amazing service, ensuring every guest feels genuinely welcomed. 👋
• The ability to think on your feet and handle whatever a busy shift throws your way. 🏃‍♀️
• A positive, can-do attitude and a true team player spirit. 🚀

Why you'll love working with us:

• Epic Discounts: 33% off food and drink for you, and 15% for your loved ones across all our brands. 💸
• Support When You Need It: Free employee assistance program for mental health, well-being, financial, and legal advice. Your well-being is our priority! 🧘‍♀️
• Family-Friendly Perks: Enhanced maternity and paternity policies. 🤰
• A Welcoming Place to Work: We’re a Menopause Friendly Employer. 🌟
• Getaway Deals: 50% off at Greene King Inns and hotels for you, and 25% for loved ones – weekend adventures await! 🏨
• Refer a Friend Bonus: Earn up to £1,500 for every friend you refer who joins the team! 💰
• Wagestream Access: Get early access to your earned wages when you need them. ⚡
• Retail Perks: Score up to 30% off at Superdrug, exclusive Three Mobile deals, and more! 🛍️

Your Apprenticeship Journey:

This is a work-based learning experience – no boring college lectures! You'll get hands-on training, plus regular virtual catch-ups with your Lifetime Learner Coach and a dedicated mentor in your pub. You'll also get support to gain Functional Skills in English and Maths if needed. We’ll check in every 12 weeks to review your progress and provide feedback.

We’re all about creating welcoming spaces where everyone feels safe and belongs. We believe in inclusion in everything we do.

Your qualification: Hospitality Supervisor Apprenticeship - Food and Beverage Level 3.

*The key dates are a guide only. This vacancy may close early if the right candidate is found.*

Key responsibilities

• Lead front of house teams.
• Ensure team members provide a 5-star customer experience.
• Organise and coordinate the team during a busy shift.
• Deputise for the management team and resolve issues in their absence.
• Ensure the bar is always safe, legal, and clean.

Skills