Team Leader Apprenticeship
Winning Post (Whitton) · South East · TW2 6LS
About the role
๐ฅ Apprentice Team Leader - Pub & Grill ๐ฅ
The Winning Post is where it's at for epic pub grub and live sports! ๐ฅฉ๐ platters, and even gluten-free goodness! Perfect for fam hangouts after exploring Kempton Steam Museum, Crane Park Island, or Hampton Hill Theatre. ๐๏ธ
As our Apprentice Team Leader, you'll bring the vibe! ๐คฉ Your knack for motivating people and making customers feel amazing is key. You'll lead our front-of-house legends, ensuring they totally nail the 5-star guest experience. ๐ Got creative ideas for quizzes or music nights? ๐ค Bring 'em! You'll help bring our community even closer.
Pub & Grill is all about quality grilling, killer hospitality, and a buzzing social scene. ๐ Perfect for families, friends, couples, and local meetups โ from chill lunches and after-work drinks to celebrations and epic weekend gatherings. We blend the heritage of Greene King with a modern, food-first approach. ๐ป
As an Apprentice Team Leader, you will:
- Deliver unforgettable experiences to every guest, every time. ๐ฅฐ
- Step up for the management team and solve any issues that pop up. ๐
- Keep the team running smoothly during busy shifts. ๐จ
- Ensure the bar is always safe, legal, and spotless. ๐งผ
What you'll bring:
- A sharp eye for detail โ making sure every pint is perfect! ๐ฏ
- Be the ultimate role model for awesome service and a warm welcome. ๐
- Think on your feet and handle anything a busy shift throws at you. ๐ง
- A positive, can-do attitude and be a true team player. ๐ช
Perks you'll score:
- ๐ธ 33% discount for you, 15% for loved ones at all our brands.
- ๐ Free employee assistance program (mental health, financial, legal support).
- ๐ผ Enhanced, family-friendly maternity/paternity policies.
- ๐ Menopause Friendly Employer.
- โ๏ธ 50% discount for you, 25% for loved ones at Greene King Inns & Hotels.
- ๐ค Refer a friend and earn up to ยฃ1,500 when they're placed!
- ๐ฐ Wagestream โ access your wages early when life happens.
- ๐๏ธ Retail discounts up to 30% at Superdrug + Three Mobile perks & more!
Your Apprenticeship includes:
- Work-based training โ no college required! ๐
- Face-to-face sessions & remote calls with your Lifetime Learner Coach every 6 weeks.
- An in-workplace mentor for support. ๐ค
- Functional Skills support for English & Maths (if needed).
- Reviews every 12 weeks with feedback sessions.
CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG. We're committed to inclusion for everyone. ๐
Closing date is a guide; vacancy may close early if a suitable candidate is found.
Hospitality Supervisor Apprenticeship - Food and Beverage Level 3, including Functional Skills in Maths and English.
Key responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.