Team Leader Apprenticeship
Twynersh (Chertsey) · South East · KT16 9EJ
About the role
Apprentice Team Leader β Hungry Horse Twynersh π»β¨
Looking for a place with good vibes and even better food? π The Twynersh is your spot! We're right by Chertsey, just a quick 4-minute drive from all the action at Thorpe Park. Perfect for chilling out after a day of thrills! π’
As an Apprentice Team Leader with Hungry Horse, you're all about making people happy and keeping our front-of-house team on point. You'll make sure everyone's nailing it and giving our customers a 5-star experience! π But it's not just about the food and drinks β think quizzes, music nights, and bringing the community together. π
What you'll be doing:
- Giving every customer a smile and a memorable time. π
- Stepping up to support management and solving problems like a boss. π
- Keeping the team organised and the shifts running smoothly. πββοΈπ¨
- Making sure the bar is always safe, clean, and on point. β
What you'll bring:
- A sharp eye for detail β from pouring the perfect pint to spotting what needs doing. π
- Being a legend when it comes to customer service and making everyone feel welcome. π€
- Thinking fast and handling whatever the busy shifts throw at you. π§
- A positive attitude and a passion for teamwork. πͺ
What's in it for you:
- Sick discounts: 33% off for you and 15% for your mates/family at all our brands! πΈ
- Free 24/7 support for your mental, financial, and legal well-being. π
- Great maternity and paternity policies β because family matters. π¨βπ©βπ§βπ¦
- Employee assistance program. π€
- Refer a friend and bag up to Β£1,500! π°
- Access your wages early with Wagestream. π
- Retail discounts at places like Superdrug and Three Mobile. ποΈ
Your Apprenticeship:
- No boring college days! Itβs all work-based training with face-to-face sessions and remote check-ins. π»
- A dedicated mentor in the pub to guide you. π©βπ«
- Gain recognised qualifications in English and maths (if needed). π―
- Regular feedback sessions to keep you on track. π
We're all about creating spaces where everyone feels welcome, safe, and like they belong. π
Apprenticeship: Hospitality Supervisor Apprenticeship - Food and Beverage L3.
Key responsibilities
- Provide customers with a heartfelt and memorable experience
- Deputise for the management team and resolve any issues
- Help organise and coordinate the team during a busy shift
- Make sure the bar is always safe, legal, and clean