Team Leader Apprenticeship

About the role

🌟 Apprentice Team Leader at The Kings Head - Join Our Community Pub Crew! 🌟

Hey there! 👋 Looking for a job that's more than just a paycheck? The Kings Head in Hoveton, a historic pub with a modern vibe, is searching for an awesome Apprentice Team Leader to join our front-of-house squad. If you're all about making people happy and love a buzzing atmosphere, this is for you! ✨

As our Apprentice Team Leader, you'll be the go-to person for creating unforgettable customer experiences. 🤩 You'll help lead our amazing team, making sure everyone's on point and giving our guests a 5-star treatment. 💯 But it's not just about serving food and drinks – get ready to unleash your creativity! 💡 From organizing epic quizzes to lively music nights, you'll help us connect with the local community and make The Kings Head the ultimate hangout spot. 🍻

What You'll Do:

• Serve up smiles and make every customer's visit a memorable one. 😊
• Step up and support management when needed, handling any issues like a pro. 💪
• Keep the team running smoothly during busy shifts – think organised chaos! 🏃‍♀️🏃‍♂️
• Ensure the bar is always safe, clean, and top-notch. 🧼

What You'll Bring:

• A keen eye for detail – every pint matters! 🍺
• Be a fantastic role model, showing off great service and a warm welcome. 🤗
• Quick thinking and adaptability for those unexpected moments. 🧠
• A positive, can-do attitude and a team player spirit. 🚀

What's In It For You?

• Awesome Discounts: 33% off food & drink for you, 15% for your loved ones! 😋 Plus, 50% off at Greene King Inns & Hotels for those mini-getaways! ✈️
• Total Well-being Support: Free employee assistance program for mental, financial, and legal help. Your well-being is key! ❤️
• Referral Bonus: Earn up to £1,500 for recommending a friend! 💰
• Wagestream Access: Get access to your earned wages before payday. 💸
• Retail Perks: Up to 30% off at Superdrug and exclusive Three Mobile discounts. 📱🛍️
• Work-Based Apprenticeship: No college needed! Learn on the job with support from your Lifetime Learner Coach and an in-house mentor. You'll even get Functional Skills in English & Maths if you need them. 📚

This is your chance to be part of a team that's the heart of the neighbourhood, where everyone feels welcome, safe, and like they belong. Let's make The Kings Head the best it can be, together! 🎉

Apprenticeship: Hospitality Supervisor Apprenticeship - Food and Beverage Level 3.

Closing Date: Please note, this is a guide. The vacancy may close early if a suitable candidate is found. Don't miss out! ⏳

Key responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills