Data Administration Level 3 Apprenticeship - Hardsoft Ltd
QA Limited · East Of England · CM20 2SX
About the role
Operations Apprentice 🚀 | HardSoft
Ready to kickstart your career in operations? HardSoft is looking for an enthusiastic and motivated apprentice to join our buzzing Operations team! This is your chance to dive into the world of administration, customer service, and IT leasing, all while earning £18,000 and learning from an awesome, supportive crew. 🌟
About the Role:
Get hands-on with the daily grind of our Operations team! You'll be learning the ropes of key business processes like order processing, chatting with customers, managing leases, and all sorts of essential office tasks. Full training? Absolutely! 🎓 You'll be working hand-in-hand with our Sales, Operations, and Finance wizards to make sure our customers get the best service and their orders are spot-on. 💯
What You'll Get:
- Real-world experience in business operations and admin 💪
- Structured training and loads of support 📚
- A peek into the exciting world of IT leasing 💻
- Opportunities to grow your career within the company 🌱
- Work with cool tech brands and suppliers ✨
Your Mission, Should You Choose to Accept It:
- Process customer orders and double-check all the details are perfect. ✅
- Keep an eye on orders from start to finish and update our systems. 🖱️
- Handle emails and calls from customers and suppliers. 📧📞
- Help out with Excel spreadsheets and keeping records tidy. 📊
- Support lease admin, from new agreements to renewals. 📄
- Maintain accurate customer and order info. 🗄️
- Tackle general office admin tasks. 📦
- Be the administrative backbone for the Operations team. 🤝
- Learn and follow our company procedures like a pro. 📜
What We're Looking For:
- A positive vibe and a hunger to learn. 😄
- Awesome communication skills, both talking and writing. 🗣️✍️
- Super organised with a keen eye for detail. 👀
- Comfortable with computers and Microsoft Office. 💻
- Basic know-how of Excel and Word.
- A team player who loves working with others. 🧑🤝🧑
- A great telephone manner and customer service skills. 👍
- Reliable and professional, always. 💯
Bonus Points If You Have:
- Past experience in customer service or admin (even from school/college!). 🎓
- Experience with CRM or business software.
- A passion for tech and how businesses run. 💡
Entry Requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- You shouldn't have a qualification at the same or higher level in a similar subject already.
- Got a mix of qualifications and experience? You could still be a great fit!
- International qualifications? Make sure you have the official comparison doc. 🌍
Work Hours: 9:00 AM - 5:30 PM ⏰
Perks:
- Pension 💰
- Coffee machine ☕
- Team outings 🎉
- Dress down Fridays! 👕
Your Future:
Get this: 90% of our apprentices land permanent jobs after finishing! That's way higher than the national average. 🚀
About Us:
HardSoft is a family-run business with 30+ years of experience, rocking the IT leasing game. We're partnered with giants like Apple, Microsoft, and Dell, supporting over 5,000 customers across the UK and growing fast! 📈
Ready to Apply?
Hit that apply button! P.S. Applications might close early, so don't wait! 😉
Key responsibilities
- Processing customer orders and ensuring information is accurate and complete
- Monitoring orders through to completion and updating internal systems
- Handling customer and supplier correspondence via email and telephone
- Assisting with Excel spreadsheets and administrative records
- Supporting lease administration activities, including new agreements and lease renewals