Apprentice Optical Assistant

About the role

Optical Apprentice 🌟

Ready for a retail apprenticeship that’s anything but ordinary? Join us and become a key player in making our customers feel amazing! ✨ You’ll get real responsibility and learn all about bringing our brand to life, from picking the perfect products to creating personalized experiences. With support from your Store Manager and our apprenticeship team, you'll master the art of eyewear. 🤓

As an Optical Apprentice, you'll be a pro at:

• Greeting customers with a smile! 👋
• Understanding prescriptions and how they help people see clearly. 👁️
• Helping customers find frames that are comfy, stylish, and fit their vibe. 💯
• Explaining frame features and benefits in a way everyone gets. 🗣️
• Measuring frames for the perfect fit. 📏
• Making minor frame adjustments and repairs. 🔧
• Knowing your stuff about lenses, tints, and coatings. 💎
• Ordering glasses and contact lenses. 📦
• Handling paperwork like a champ. 📝
• Booking follow-up appointments. 📅
• Using tools like a focimeter to check prescriptions. 🔍
• Chatting about contact lens options. 💧
• Performing pre-screening eye tests (think retinal imaging!). 📸
• Explaining our awesome offers and products. 🎁
• Taking payments. 💳
• Solving basic optical puzzles. 🤔
• Understanding how your work impacts the business's success. 📈

Why Vision Express is the place to be: Thrive in a vibrant team environment where we're all pulling together for shared goals, fueled by our amazing culture and values. We're all about helping you grow your career and achieve your ambitions. 🌱🚀

To snag this gig, you'll need to:

• Be 16+ years old. 🎂
• Not currently in full-time education. 📚❌
• Have GCSEs (or equivalent) in Maths and English at Grade C/4 or above. 🎓
• Bring confidence, passion, and heaps of enthusiasm! 🔥
• Be a natural team player with top-notch customer service skills. 🤝
• Be ready to work between 35 and 38.75 hours per week. ⏰

Key responsibilities

• Assist customers with eyewear selection, product information, and payment processing.
• Handle frame adjustments, repairs, and fittings.
• Perform pre-screening eye examinations and tests.
• Manage administrative tasks, including ordering and record-keeping.
• Interpret clinically issued prescriptions and verify spectacle prescriptions.

Entry requirements

GCSE in: (English (grade Grade 4/C or above), Maths (grade Grade 4/C or above))