Apprentice Optical Assistant
VISION EXPRESS LIMITED · East Of England · CB2 3NE
About the role
Ready to kickstart an awesome career journey? ✨ We're on the hunt for an enthusiastic Optical Assistant apprentice, offering a pathway to exciting future roles! 🚀 You'll dive into loads of cool, interactive training 🧠, mastering skills you'll use daily. Gain top-notch customer service experience, become an optical whiz, and develop professional vibes for a busy practice. 👓
Obsessed with style? 😍 You'll love our new frames and might even get to meet reps and help pick out fresh collections! 🎨 If you're more into the nitty-gritty, get ready to learn all about lenses and measurements, then break it down into easy-peasy language for customers. 🤓
Teamwork makes the dream work! 🤝 In our practice, everyone supports each other to make sure customers have the best experience ever. Optical assistants are super important – you're key to the whole customer journey. If you're passionate about helping people and love a bit of retail therapy, this is your jam! 💖 Make a real difference in people's lives!
Your Mission, Should You Choose to Accept It:
- Welcome Crew: Greet customers with a smile as they walk in! 😄
- Prescription Decoder: Understand and explain prescriptions, how they affect vision, and what they mean for the customer. 🧐
- Style Consultant: Help customers find frames that are comfy, look amazing, and fit their lifestyle. 💯
- Feature Fanatic: Explain frame features and benefits in simple, customer-friendly terms. 🗣️
- Fit Master: Measure frames to ensure the perfect size for lenses and customer comfort. 📏
- Adjustment Expert: Tweak frames for maximum comfort and stability using the right tools. 👌
- Quick Fixer: Handle basic frame repairs. 🛠️
- Lens Guru: Know your lenses, tints, and coatings to match customer needs. 💡
- Order Specialist: Process orders for prescription glasses and contact lenses. 📦
- Admin Ace: Handle NHS paperwork and records accurately. ✍️
- Appointment Arranger: Book follow-up appointments for customers. 🗓️
- Lens Identifier: Use a focimeter to determine existing prescriptions from glasses. 🔍
- Contact Lens Communicator: Explain the ins and outs of contact lenses. 💧
- Health Check Pro: Perform pre-screening tests like retinal imaging and pressure checks. 📊
- Offer Explainer: Share details about our awesome offers and products. 📣
- Payment Pro: Handle customer payments. 💰
- Problem Solver: Tackle basic optical concerns with confidence. 💪
- Business Brain: Understand how our business goals impact the practice's success. 📈
Key responsibilities
- Greeting customers in a professional and friendly manner.
- Interpreting clinically issued prescriptions and their effects on vision.
- Assisting customers in selecting suitable spectacle frames.
- Measuring and adjusting spectacle frames for stability and comfort.
- Ordering prescription glasses and contact lenses for customers.
Entry requirements
GCSE in: (English (grade Grace 4/C or above), Maths (grade Grace 4/C or above))