Ict Apprentice

About the role

IT Support & Sales Specialist 🚀

Are you a tech whiz who loves helping people and isn't afraid of a sales floor? 💻 We're on the hunt for a driven individual to join our team as an IT Support & Sales Specialist!

What you'll be doing:

• Tech Guru Mode: Dive deep into troubleshooting hardware and software problems on both Windows and Mac computers and devices. 🛠️
• Problem Solver: Diagnose and fix those pesky tech issues like a pro. 💡
• Customer Champion: Connect with our awesome domestic and business customers, ensuring they get top-notch service. ✨ Your goal? To keep our customer service soaring and our margins healthy! 📈
• Sales Superstar: Be the friendly face on the front lines, helping customers find the perfect tech solutions, including retail hardware, cool computer accessories, and essential printer ink. 🛍️

If you're passionate about technology, enjoy making customers happy, and have a knack for sales, this is the gig for you! 🙌

Key responsibilities

• Troubleshoot hardware and software issues on personal computers and devices.
• Diagnose and repair technical issues.
• Communicate with domestic and business customers.
• Maintain excellent customer service standards.
• Engage in sales of retail hardware, accessories, and printer ink.