Business Administration Apprentice

About the role

Administrative & Customer Support Assistant (Apprenticeship)

Ready to kickstart your career and make a real impact? ✨ We're on the hunt for a motivated and organized individual to join our team as an Administrative & Customer Support Assistant. This is a fantastic opportunity to gain hands-on experience and earn a Level 3 Business Administration qualification through our apprenticeship program with Starting Off! 🚀

What you'll be doing:

• Be the voice of our company: Answer incoming calls and provide excellent customer service. 📞
• Keep things running smoothly: Process customer orders accurately and efficiently. 📦
• Team player extraordinaire: Collaborate with our transport, accounts, and production teams to ensure everything is on track and our customers are happy. 🤝
• Support our sales stars: Relay important information and queries to our field sales team. 📣
• Get creative: Assist with preparing marketing materials and help manage our social media presence. 📱
• Keep things tidy: Handle scanning and manage emails (sending and receiving). ✉️
• Be a backup hero: Provide cover for other administrative roles during holidays. 🏖️
• General office wizardry: Tackle any other office administration tasks as needed. 🗂️

What you'll bring:

• Solid foundation: GCSEs in Maths and English (Grade 4/C or above). 📚
• Eagle eyes: A keen eye for detail and accuracy. 👀
• Eager beaver: A genuine willingness to learn and develop new skills. 🌱
• Chat champion: Strong communication skills, both written and verbal. 🗣️
• Flexibility: Adaptable and able to switch gears when needed. 🤸
• Mobility: A UK driving licence or live within the local area. 🚗

Perks:

• Full apprenticeship training and support. 🎓
• Gain valuable work experience. 💼
• Be part of a supportive team. 🤗
• Contribute to a dynamic business. 🌟

Key responsibilities

• Handling incoming calls and correspondence
• Processing customer orders
• Liaising with internal departments to resolve queries
• Supporting the field sales team
• Assisting with marketing material and social media maintenance

Entry requirements

GCSE in: (English (grade 4/c), Maths (grade 4/C))