Hospitality Supervisor Apprenticeship

About the role

🔥 Supervisor - Your Stage to Shine! 🔥

Ready to be at the heart of the action, creating awesome vibes and unforgettable moments? We're on the hunt for a driven Supervisor to join our buzzing pub family! 🍻 If you thrive in a fast-paced, fun-filled environment where every day is different, this is your spot.

As our Supervisor, you'll be the go-to for:

• Inspiring and motivating your crew, spreading good times with both the team and our guests. ✨
• Crafting epic experiences that keep our guests coming back for more. 💯
• Bringing previous Supervisor or Team Leader experience to the table. 🏆
• Teaming up with management to keep the pub running like a dream. 🚀
• Handling the essential ops: opening, closing, stocking up, and cashing up. 💰
• Being the ultimate role model for customer service. 🤩
• Thinking fast and using your initiative when it matters most. 🧠
• Ensuring shifts run smoothly and owning all aspects of the pub when management's off-duty. 💪

Your Future Starts Here: 📈

Got that drive? We've got your back! We’ll support you to climb the ladder, with a clear path to Assistant Manager and beyond.

What's In It For You? 🎁

• Join an award-winning, people-first company with real career growth. 🌟
• Enjoy 30% off at all our pubs, restaurants, and hotels. 🍽️
• A secure, reliable hours contract. 🤝
• Refuel on shift with our £4.50 meal deal (delicious mains + drink!). 🍔🥤
• Flexible hours to fit around your life (uni, family, you name it!). 🗓️
• Marston's Cheers Rewards: Earn points for awesome perks and high street discounts. 🛍️
• Access to exclusive discounts: Health Screening, Gym, and more! ⚕️🏋️
• Long Service Awards – we celebrate your commitment! 🏅
• 24-hour GP helpline for when you need it. 👩‍⚕️
• Mortgage advice and support. 🏡
• Kickstart your career with fantastic apprenticeship programmes. 🎓
• A super friendly, lively atmosphere with passionate teammates. 😄
• Access to the Licensed Trade Charity for support with well-being. ❤️

Come as you are! Your personality is what makes you shine here. We celebrate YOU. 🥳

We can't wait to see what amazing things we'll achieve together. Marston's could be the making of you.

Marston's. Where people make pubs. 💛

Bonus! You'll be working towards your Marston's Academy Hospitality Supervisor Level 3 Apprenticeship qualification over 15 months. 📚

Key responsibilities

• Supporting the team in delivering service and guest experiences
• Leading and motivating team members and guests
• Ensuring efficient and profitable business operations in collaboration with management
• Executing operational tasks including opening, closing, stocking, and cashing up
• Managing shifts and pub operations in the absence of the wider management team