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Business Administration Apprentice

HEATING & PROCESS ENGINEERING SERVICES LTD · Midlands · DE7 4BG

Apprenticeship Level 2 Business & Admin
Salaryยฃ15,392 yearly
LocationMidlands
PostcodeDE7 4BG
Start date26 Oct 2026
Apply by9 Oct 2026
QualificationAdministration assistant (level 2)
Training providermillbrook management services limited
Job ID48982
View role on Apprentago

About the role

Data Entry & Office Assistant โ€“ Level Up Your Career! ๐Ÿš€

Are you a whiz with computers and love staying organized? We're looking for a sharp individual to join our team as a Data Entry & Office Assistant. This is your chance to gain real-world experience and develop essential office skills.

What you'll be doing:

  • Digital Dynamo: Transferring important info from paper to our computer database, keeping everything up-to-date and accurate. ๐Ÿ’ป
  • Record Keeper Extraordinaire: Taking customer, client, or patient details to build new job records and update existing ones. ๐Ÿ“
  • Spreadsheet & Doc Pro: Creating and updating spreadsheets and word documents with precision. ๐Ÿ“Šโœ๏ธ
  • Order Ace: Processing invoices and orders efficiently. ๐Ÿ“ฆ
  • Filing Guru: Organizing and filing paperwork correctly, ensuring all data confidentiality protocols are followed. ๐Ÿ“‚
  • First Impressions: Handling reception duties, greeting customers and suppliers face-to-face with a friendly smile. ๐Ÿ‘‹
  • Team Player: Supporting office admin staff with various tasks.
  • Tech Savvy: You'll be a pro with Microsoft Office (Word, Outlook, Excel) and have a knack for learning new software fast. ๐Ÿง 
  • Document Manager: Scanning and filing documents onto our database. ๐Ÿ“„
  • Scheduler Superstar: Managing diaries and contacting customers to organize appointments. ๐Ÿ—“๏ธ
  • Logistics Link: Liaising with engineers to order parts and distribute work via calls and our business WhatsApp. ๐Ÿ“ž
  • Office Support: Handling photocopying as needed.
  • Email & Communication Champion: Managing emails, responding to routine correspondence, and handling incoming calls and general inquiries, ensuring timely responses and escalating when necessary. ๐Ÿ“ง
  • Stock & Parts Handler: Dealing with incoming stock and parts.

Bonus Points (and potential growth!):

Depending on your experience and how quickly you rock these tasks, you might also get involved in:

  • Keeping our office spaces tidy and clean (think vacuuming, emptying bins, general tidying). ๐Ÿงน
  • Making a great brew for visitors. โ˜•

What we're looking for:

  • Strong attention to detail and accuracy.
  • Excellent organizational skills.
  • Ability to work independently and as part of a team.
  • Good communication skills.
  • A positive and proactive attitude.

Ready to jump in and make a difference? Apply now! โœจ

Key responsibilities

  • Maintain and update digital and physical records, databases, and documents.
  • Manage incoming communications and enquiries via phone, email, and in-person.
  • Coordinate schedules, appointments, and stakeholder communication.
  • Process invoices, orders, and manage incoming stock.
  • Provide general administrative and office support.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))