Business Administration Apprentice

About the role

Business Administrator Apprentice (Level 3) 🚀 | Fixed-Term: 21 Months 🗓️ | 37 Hours/Week ⏰

Ready to kickstart your career and snag a legit qualification? ✨ Northumberland County Council is searching for awesome individuals to join us as Business Administrator Apprentices! This gig is all about hands-on experience PLUS structured learning, so you'll nail that Level 3 Business Administrator Apprenticeship Standard. You’ll be gaining the skills, knowledge, and confidence to totally crush it in the business admin world. 💼

You'll be rolling with our Democratic Services Team, making sure our admin is top-notch. Get ready to level up your communication game, get super organised, become a customer service pro, solve problems like a champ, master digital tools, and build awesome connections with people. 🤝

What You'll Be Doing:

• Slaying emails, calls, and questions from everyone – inside and out. 📧📞
• Keeping records, files, and info systems on point. 📂
• Producing crisp documents, reports, and messages. ✍️
• Becoming a wizard with IT systems and software for all things data. 💻
• Getting the lowdown on what the Council does, our rules, and how we operate. 🏛️

About the Apprenticeship:

Delivered by Northumberland Skills, you'll learn to:

• Chat effectively with all sorts of people.🗣️
• Use business tech like a pro. 📱
• Juggle your tasks like a circus performer. 🤹
• Build solid relationships with our stakeholders. 🌐
• Deliver killer admin support. ✅
• Understand how businesses tick, plus policies and compliance. 🤓
• Be professional, step up, and take ownership. 💪

This is a 21-month journey:

• 18 months of awesome learning and training. 📚
• 3 months dedicated to your End Point Assessment (EPA). 🏆

What We're Looking For:

We need motivated people who are hyped to learn and grow! 🌱

You'll need:

• GCSE Grade 4 (C) or higher in English & Maths (or the equivalent). 💯
• Solid English and maths skills. 📝➕
• Killer communication skills, both talking and writing. 🎤✍️
• Good IT skills and confidence with digital stuff. 🖱️
• A serious commitment to learning and getting that Level 3 qualification. 🎓

We're also looking for applicants who show:

• Professionalism and honesty. 😇
• Reliability and on-point time management. ⏰
• Initiative and a can-do attitude. ✨
• A drive to own your own learning and development. 🚀

Why choose us?

Our vision at Northumberland County Council (NCC) is 'Land of Great Opportunities' – for everyone, now and in the future. We genuinely believe it’s the best place to live and work. 🏞️

We’ve got some epic benefits and perks, including:

• 26 days of annual leave + bank holidays, bumping up to 31 after 5 years! (Pro rata for part-time) 🏖️
• Automatic enrolment into the Local Government Pension Scheme. 💰

Follow us on social media for the latest job alerts!

Facebook: NCC Jobs Group

LinkedIn: Northumberland County Council Jobs

More Info:

Check out the attached guidance for application tips and our Equality & Diversity info. We're proud to be an equal opportunities employer and offer a guaranteed interview for disabled applicants who meet the criteria. Let us know if you need alternative application formats. 📝

Salary: £15,392 (Monthly)

Job Reference: ncc/TP/57/3338/MC

Contract Type: Fixed Term

Closing Date: 27 September, 2026

Job Category: Apprenticeships

Directorate: Chief Executive's Directorate

Location: County Hall, Morpeth, Flexible

Posted on: 10 September, 2026

Key responsibilities

• Managing emails, telephone calls and enquiries from internal and external customers.
• Creating, maintaining and updating records, files and information systems.
• Producing accurate documents, reports and correspondence.
• Using a range of IT systems and software packages to record, manage and analyse information.
• Developing an understanding of Council services, policies and procedures.

Skills