Apprentice Optical Assistant

About the role

Optical Assistant Apprentice ✨ Your Future in Optics Starts Here!

Ready to kickstart an amazing career journey? 🚀 We're looking for enthusiastic individuals to join us as Optical Assistant Apprentices, with awesome future opportunities for growth! You'll dive into super cool, fun, and interactive training that will equip you with skills you'll use every single day. 🎓

What You'll Gain:

• Customer Service Excellence: Become a pro at making people feel welcome and supported. 🤝
• Optical Knowledge: Learn all about eyes, lenses, and how we help people see their best. 👓
• Professionalism: Develop the perfect vibe for working in a busy optician's practice. 😎

Love Fashion? 😍 Get ready for fresh frame styles! You might even get to hang with frame reps and help pick out the next hot collections. 🤩

More Technical? 💡 Dive into the science of lenses and measurements, and then break it down into easy-to-understand language for our customers. 🗣️

Teamwork Makes the Dream Work! 💯 In an optician's practice, we've got each other's backs. Your role is crucial to ensuring every customer has an incredible experience. We're all about making a real difference in people's lives! ❤️

Your Awesome Responsibilities Will Include:

• Welcoming everyone with a smile and professional charm. 😊
• Understanding prescriptions and how they impact vision. 🧐
• Helping customers find frames that are comfy, look great, and fit their lifestyle. 💯
• Explaining frame features and benefits in a way everyone gets. 👍
• Measuring frames to ensure the perfect fit and lens accommodation. 📏
• Making sure frames are adjusted for maximum comfort and stability. 🛠️
• Handling basic frame repairs. 🩹
• Becoming an expert on lenses, tints, and coatings. 🌟
• Ordering glasses and contact lenses. 📦
• Handling NHS paperwork and records accurately. ✍️
• Booking follow-up appointments. 📅
• Using a focimeter to determine existing prescriptions. 🔬
• Explaining contact lens options, features, and benefits. 💧
• Conducting pre-screening tests (like retinal imaging, pressure, and visual field testing). 📸
• Presenting offers and products clearly. 🎁
• Processing customer payments. 💳
• Solving basic optical concerns like a true pro. ✅
• Understanding business goals and how they contribute to the practice's success. 📈

Are you passionate about helping people and love a mix of healthcare and retail? This is the role for you! Apply now! 🚀

Key responsibilities

• Greeting customers in a professional and friendly manner
• Assisting customers with spectacle frame selection and product explanations
• Measuring, adjusting, and performing basic repairs on spectacle frames
• Ordering prescription glasses and contact lenses for customers
• Carrying out pre-screening tests and completing associated administrative tasks

Entry requirements

GCSE in: (English (grade Grace 4/C or above), Maths (grade Grace 4/C or above))