Apprentice Optical Assistant

About the role

🌟 Kickstart your career as an Optical Assistant Apprentice! 🌟

Ready for a unique opportunity to build an awesome future? 🚀 Join us as an Optical Assistant apprentice and unlock amazing career progression! You'll get tons of cool, fun, and interactive training 📚 that you'll use every single day. Level up your customer service game 🗣️, become an optical pro 💪, and nail the vibe for working in an optician's practice.

Obsessed with style? 😍 You'll be hyped about the latest frames! If you've got an eye for trends, you might even get to meet frame reps and help pick out the next big looks. ✨

More of a tech whiz? 🤓 Dive deep into the science of lenses and measurements, then translate that knowledge into super clear, customer-friendly language. 💯

Teamwork makes the dream work here! 🤝 Every role is vital, and we all support each other to give customers the best experience ever. Optical assistants are the backbone of our practice, making sure every customer's journey is on point. 💯

If you're passionate about helping people feel good and love a bit of retail flair, this is IT! 💖 Make a real difference in people's lives!

Your Mission, Should You Choose to Accept It:

• Be the first friendly face greeting everyone who walks in! 👋
• Decipher prescriptions like a pro and explain how they impact vision. 🧐
• Help customers find frames that are comfy, stylish, and perfect for their life. 😎
• Spill the tea on frame features and benefits in easy-peasy terms. 🗣️
• Measure frames to ensure a perfect fit and lens accommodation. 📏
• Master basic frame repairs and adjustments for maximum comfort. 🛠️
• Become an expert on lenses, tints, and coatings to meet all needs. 💎
• Order glasses and contact lenses for our awesome customers. 🛍️
• Handle NHS paperwork and records like a boss. 📝
• Book follow-up appointments to keep those eyes healthy. 🗓️
• Use a focimeter to unlock spectacle prescriptions. 🔬
• Explain contact lens options, features, and benefits. 💧
• Perform essential pre-screening tests (think retinal imaging, pressure, visual fields!). 👁️‍🗨️
• Knock customers' socks off with explanations of offers and products. 🎉
• Handle payments with a smile. 💳
• Become a wizard at solving basic optical questions. 🪄
• Understand how our business goals translate to success. 📈

Key responsibilities

• Greeting customers in a professional and friendly manner
• Assisting customers with selecting suitable spectacle frames
• Interpreting prescriptions and explaining optical products and lenses
• Performing optical measurements, adjustments, and basic frame repairs
• Completing administrative tasks, including ordering and paperwork

Entry requirements

GCSE in: (English (grade Grace 4/C or above), Maths (grade Grace 4/C or above))