Apprentice Credit Controller

About the role

Credit Control & Collections Specialist 💰

Ready to dive into the world of finance and get paid for it? 🤩 We're looking for motivated individuals to join our team and help us manage our customer payments.

What You'll Be Doing:

• Chasing up overdue payments from clients – think of it as being a financial detective! 🕵️‍♀️ You'll be contacting main contractors, sub-contractors, end-users, and even international customers.
• Using your communication skills (phone, email, and written) to get payments in on time. 📞📧✍️
• Keeping in touch with our customers to make sure they're happy and paying their bills. 👍
• Helping out with all things construction payments – applications, valuations, and payment schedules. 🏗️
• Keeping track of retention monies and making sure they're released on time. ⏰
• Assisting with collecting payments from our international exports. ✈️🌍 Learn to navigate different currencies and laws!
• Keeping our customer records super accurate and making detailed notes of our collection efforts. 📝
• Helping to match up payments with invoices (reconciliation). 📊
• Supporting with reporting on outstanding debts and flagging any accounts that need extra attention. 🚩
• Collaborating with awesome internal teams like Commercial, Sales, and Finance. 🤝

What You'll Need:

• A keen eye for detail and a knack for organization. 🧐
• Excellent communication and interpersonal skills. 🗣️
• A proactive and problem-solving attitude. 💪
• Ability to work independently and as part of a team. 🧑‍🤝‍🧑
• Comfort with numbers and data. 🔢

This is a fantastic opportunity to learn and grow in a dynamic industry. If you're ready to make an impact and develop valuable financial skills, apply now! 🎉

Key responsibilities

• Assist in the collection of overdue debt from customers.
• Carry out credit control activities via phone, email, and written communication.
• Support management of applications for payment, valuations, and payment schedules.
• Maintain accurate customer records and collection notes.
• Support aged debt reporting and escalate overdue accounts.