Team Leader Apprenticeship

About the role

Apprentice Team Leader @ Pub & Grill 🤩

Ready to level up your leadership game? 💪 We're on the hunt for an Apprentice Team Leader who's got serious passion for killer customer experiences and can rally a crew like a pro. If you're all about making people feel welcome, serving up awesome food and drinks, and bringing some creative flair to our lively atmosphere, this is your chance! 🍻✨

What you'll be doing:

• Be the Vibe Curator: Hook up customers with unforgettable moments every single visit. 🌟
• Second in Command: Step up and keep things running smoothly when management isn't around. 🚀
• Shift Superhero: Organize and guide the team through the busiest shifts, making sure everything is on point. ⏰
• Safety First: Keep the bar safe, clean, and legal, tackling any issues ASAP. 🛡️

What you'll bring to the table:

• Detail Detective: Spot the little things that make a big difference, like the perfect pint pour. 💯
• Service Star: Be the ultimate role model, showing the team how to give a legendary welcome and top-notch service. 💫
• Quick Thinker: Adapt to anything that comes your way during a busy shift. 🤔
• Positive Powerhouse: Bring a can-do attitude and be a true team player. 🙌

What's in it for YOU?

• Discount Perks: Snag 33% off for yourself and 15% for your crew at all our brands! 🤑
• Support Squad: Free access to an employee assistance program for your mental, financial, and legal well-being. 🧠
• Family-Friendly: Enhanced maternity and paternity policies. 👨‍👩‍👧‍👦
• Getaway Deals: Enjoy 50% off at Greene King Inns & Hotels for you and 25% for loved ones. ✈️
• Referral Rewards: Earn up to £1,500 for referring a friend to join the team! 🤝
• Wagestream Access: Get your earned wages before payday when you need it. 💸
• Retail Therapy: Score up to 30% off at Superdrug and other awesome discounts. 🛍️

Your Apprenticeship Journey:

• No College Required: Learn on the job with expert work-based training, including virtual sessions and 1-on-1s with your dedicated Learner Coach. 🧑‍🏫
• Mentorship: Get hands-on support from an experienced mentor in the workplace. 💡
• Skills Boost: Gain Functional Skills in English and Maths (if needed) with personalized support. 📚
• Progress Checks: Regular reviews every 12 weeks to track your growth and get feedback. ✅

We're building a place where everyone feels welcome, safe, and like they truly belong. 💖 Come join us and help create unforgettable experiences for our guests!

Key responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean, addressing issues promptly.