It Support Level 3 Apprenticeship - Inspire Ata
QA Limited · East Of England · NR28 9HZ
About the role
🚀 Launch Your IT Career: IT Support Apprentice with a Level 3 Qualification! 🚀
Ready to dive into the world of tech and make a real impact? We're on the hunt for an enthusiastic and motivated IT Support Apprentice to join our awesome Digital Team! This isn't just a job; it's your chance to gain epic hands-on experience, fix real technical problems, and earn a recognised Level 3 Information Communications Technician Apprenticeship qualification. 💻✨
What You'll Be Doing:
You'll be the tech guru supporting both North Walsham High School and Millfield Primary School. Your mission, should you choose to accept it, includes:
- ⚡ Providing first-line IT support – troubleshooting hardware, software, and connectivity hiccups.
- 🛠️ Installing, configuring, and maintaining laptops, desktops, iPads, printers, and more.
- 🔑 Creating and managing user accounts across Microsoft 365 and other cool systems.
- 🔒 Helping to keep our Trust's network infrastructure secure and running smoothly.
- 📚 Maintaining accurate IT asset inventories and equipment records.
- 🛡️ Assisting with cyber security activities and spreading the word about safe tech use.
- 🎤 Setting up and operating audio-visual equipment for school events.
- ✍️ Creating and updating IT documentation to build our digital knowledge base.
- 💡 Supporting IT-related projects and tech improvements across the Trust.
- 🤝 Collaborating with colleagues, suppliers, and stakeholders to deliver top-notch IT services.
What We're Looking For:
- 🤩 A serious passion for technology and a knack for problem-solving.
- 🗣️ Great communication and customer service skills – you'll be helping people!
- 📈 Being organised and able to juggle tasks effectively.
- 💪 Ability to work independently and as a team player.
- 💡 A basic understanding of Microsoft 365 and Office applications.
- 🤓 An interest in computer hardware, networking, and IT support.
- 👍 A positive, professional, and adaptable approach to learning.
- 🚀 An interest in cyber security and the latest tech trends.
Entry Requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- *Important:* You shouldn't already have a qualification at the same or a higher level in a similar subject.
- Got international qualifications? No problem! Just make sure you can provide official documentation comparing them to UK standards. 🌍
The Perks:
- 💰 Earn while you learn and get a nationally recognised qualification.
- 🧑🏫 Dedicated apprenticeship tutor and ongoing learning support.
- 🚀 Gain awesome hands-on experience with a wide range of IT systems.
- 📈 Develop your technical, customer service, and project support skills.
- 🌟 Work within a supportive and experienced Digital Team.
- 📈 Potential salary progression during your apprenticeship.
- 🌟 Real career development opportunities within the Trust.
- 🔮 Potential for a full-time role upon successful completion!
Working Hours: 37 hours per week. Monday-Thursday: 8am-4pm, Friday: 8am-3:30pm. ⏰
About Us:
You'll be employed by Inspire ATA, a flexi-job provider, and placed with North Walsham High School. They're all about creating an outstanding learning environment, using tech to make teaching, learning, and operations amazing. This apprenticeship is your ticket to gaining invaluable IT experience while supporting students and staff in a dynamic setting!
Ready to Apply?
Hit that apply button to learn more! Don't delay – applications might close early! ⏳
Key responsibilities
- Provide first-line IT support, troubleshooting hardware, software, and connectivity issues
- Install, configure, and maintain laptops, desktops, iPads, printers, and other IT equipment
- Create and manage user accounts across Microsoft 365 and other key systems
- Support the maintenance and security of the Trust's network infrastructure
- Set up, maintain, and operate audio-visual equipment for school events and presentations