Ref: Ba37 Patient Services Co-ordinator Apprentice At Drs Ansari, Carradus & Farndell

About the role

Practice Administrator Assistant 🚀

Are you ready to dive into the exciting world of healthcare administration? We're looking for enthusiastic and detail-oriented individuals to join our practice and gain a comprehensive understanding of our daily operations! ✨

What You'll Do:

• Master all practice procedures and work according to our established protocols. 📚
• Be the first point of contact for incoming mail, sorting and distributing crucial correspondence like reports. ✉️
• Keep our patient records ship-shape by filing letters, notes, forms, and results, both manually and electronically. 📂
• Process online blood test forms with accuracy. 🩸
• Handle outgoing mail with care and efficiency. 📮
• Engage with patients through various channels, including phone calls, emails, and text messages, providing excellent service. 📞💬

What You'll Gain:

• Invaluable hands-on experience in a dynamic healthcare setting. 🏥
• A solid foundation in administrative best practices. 💯
• The opportunity to contribute to a supportive and professional team. 🙌

Key responsibilities

• Sorting and distributing incoming mail
• Maintaining patient records manually and electronically
• Processing online blood test forms
• Dealing appropriately with outgoing mail
• Patient contact using telephone, email, and text message

Entry requirements

GCSE in: (GCSE English (grade A*-C/Grade 9-4 Equivalent), GCSE Maths (grade A*-C/Grade 9-4 equivalent))