Business Admin Apprenticeship

About the role

🚀 Business Administration Apprentice - Level 3 Qualification 🚀

Join the HB squad and dive into the core of our three thriving businesses as a Business Administration Apprentice! 💼 You'll be the backbone, keeping everything running smoothly while you level up your skills and earn a Level 3 Business Administration qualification. This is your chance to see how a successful business operates from the inside out, connecting with customers, suppliers, candidates, holidaymakers, and our business clients. 🤝 Get ready to boost your confidence, professionalism, and business savvy in a super supportive office environment.

What You'll Be Doing:

✨ General Business Admin:

• Be the go-to for admin support across all HB businesses.
• Answer calls and emails like a pro. 📞📧
• Be the friendly face and first point of contact for office visitors. 👋
• Keep our records and files on point. 📁
• Whip up letters, documents, and presentations. 📄
• Help manage schedules and appointments. 📅
• Keep the office ticking and organised. 🧹

✨ Office & Workspace Support:

• Ensure our office is always tidy, welcoming, and functional. 👍
• Keep an eye on stationery supplies and reorder when needed. 🖊️
• Prep meeting rooms for clients and visitors – make them shine! ✨
• Manage room bookings and calendars. 🗓️
• Contribute to the seamless daily operations of HB Workspaces.
• Make sure meeting facilities and refreshments are ready to go. ☕

✨ Recruitment & HR Support (HB People):

• Get candidate packs and interview info prepped. 📝
• Update our recruitment systems. 💻
• Schedule interviews. ⏰
• Draft offer letters and employment docs. 📜
• Maintain sensitive and confidential records. 🤫
• Lend a hand with onboarding new team members. 👋

✨ Travel Administration (HB Travel):

• Be a legend for our customers before they jet off. ✈️
• Help get travel documents sorted. 🌍
• Assist with holiday check-ins. 🏖️
• Ensure all travel docs are accurate and complete. ✅
• Chat with suppliers and partners. 🤝
• Help create unforgettable travel experiences. 🤩

✨ Customer Service:

• Deliver top-notch service, whether in person or online. ⭐
• Represent the HB brand with pride and professionalism. 💯
• Handle enquiries with a smile and a can-do attitude. 😊
• Build awesome relationships with our clients and customers. ❤️

✨ Digital & Marketing Support:

• Create eye-catching documents, presentations, and marketing materials. 🎨
• Contribute to our social media content where you can. 📱
• Help keep our company info fresh and up-to-date. 🌐
• Get comfy using Microsoft Office and other digital tools. 🖱️

Ready to kickstart your career and make an impact? Apply now! 👇

Key responsibilities

• Provide administrative support across all HB businesses
• Answer telephone and email enquiries professionally
• Maintain accurate records and filing systems
• Keep the office organised, tidy and welcoming
• Deliver excellent customer service both face-to-face and online