Apprentice Bar And Waiting
The Lock Keeper - Manchester - Pilkington Way, Radcliffe · North West · M26 1AJ
About the role
Join the Sizzling Pubs and Grill fam! 🎉 We're the UK's fave value pub brand, serving up epic portions, legendary skillets, and loads of community vibes. Got that sizzling personality? We wanna hear from you! 🔥
Age Requirement: You gotta be 18+ for this gig. Why? Because you'll be serving up awesome drinks 🍺 and working in a licensed spot where being 18+ is a must. It's all about keeping things legal and our business running smooth. ⚖️
Your Role: Be the ultimate front-of-house legend! ✨ You'll be greeting guests, dropping menu knowledge 📚, and sharing your fave dishes. We want you to bring your A-game and make every guest feel special, so they can't wait to come back. 🤩
What You'll Do:
- Be the first and last impression: Greet guests with a smile, spill the tea on specials and events. 🗣️
- Be a menu guru: Recommend drinks and food that'll blow their minds. 💯
- Make regulars feel like VIPs: Remember their go-to orders and have a laugh. 😂
- Ensure everyone's having a blast: Check in on meals and tackle any feedback like a pro. ✅
- Teamwork makes the dream work: Keep communication flowing and help out your crew. 🤝
- Share your awesome ideas in team meetings. 💡
- Keep our place looking fly: Front of house, outside areas, and loos – spotless! 🧼
- Level up your skills with in-house training and e-learning. 🎓
- Always stick to the Sizzling rules: Brand standards, licensing laws, and company policies. 📜
No experience? No sweat! 🤷♀️ As long as you're a naturally warm and helpful human, we'll teach you everything you need to know to rock it in our busy teams.
Your Apprenticeship Journey:
You'll be working towards a Hospitality Team Member Level 2 Apprenticeship over 15 months. This full-time role means you'll be learning the ropes as a bar and waiting apprentice, mentored by our amazing teams. You'll earn a nationally recognised qualification AND help keep our pubs buzzing! 🚀
What's included in your apprenticeship:
- No college required! Your training is on-the-job, with face-to-face sessions and online catch-ups with your dedicated Learner Coach every 6 weeks. Plus, you'll have an in-house mentor. 🧑🏫
- Get your English and maths Functional Skills sorted (if you don't have GCSEs). ➕➖
- Regular check-ins every 12 weeks with you, your manager, and your Learner Coach. 🗓️
Perks of being part of the Mitchells & Butlers squad:
- This is just the beginning! Plenty of chances to go for higher-level apprenticeships once you're L2 certified. 📈
- A massive 33% discount across ALL our brands! 🤑
- 20% discount for your mates and fam. 🙌
- Wagestream: Access your earned pay when you need it and manage your finances. 💸
- Paid-for qualifications to boost your career. 🏅
- Gym membership discounts. 💪
- Epic Team Socials – work hard, play hard! 🥳
Hurry! This vacancy might close early if we find the right person before the stated closing date.
This is a Food and Beverage Team Member Level 2 role, including Functional Skills in maths and English.
Key responsibilities
- Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our products and any special offers or events.
- Provide personalised recommendations that cater to the specific needs and preference of each guest.
- Provide a fast and efficient service and ensure any guest queries and complaints are handled promptly and professionally.
- Maintain cleanliness and tidiness of the front of house, outdoor and toilet areas.
- Participate in all in-house training, e-learning and the completion of assigned learning modules.