Apprentice Bar And Waiting
Lifetime Training · Midlands · CV37 6AU
About the role
Bar & Waiting Apprentice 🍸 Urban Heritage
Ready to be the ultimate host and brew up some amazing experiences? At Urban Heritage, we're all about blending classic pub vibes with modern city swagger, serving up premium drinks, craft beers, cocktails, quality wines, and seriously good food. We’re the spot for after-work chill, weekend brunch, or just a great night out. ✨ If you're 18+ and looking to kickstart your career in hospitality, this is your sign!
As a Bar and Waiting Apprentice, you'll be:
- The vibe curator, making sure every guest has a legendary time from the moment they walk in. 👋
- Our in-house expert, dropping knowledge bombs on the best drinks and making spot-on recommendations. 🧠
- A master mixologist (in training!), crafting drinks that look and taste amazing. 🍹
- Part of the dream team, greeting guests, serving up delicious food, and ensuring everyone has a fantastic dining experience. 🍽️
- The guardian of the bar, keeping it clean, safe, and running smoothly. 🧼
What you'll bring to the table:
- An eagerness to learn and level up your skills. 🌱
- A keen eye for detail – because the perfect pint deserves a perfect pour! 🍺
- A genuine passion for making people happy and giving that top-tier welcome. 😊
- A positive attitude and the ability to crush it as part of a team. 💪
Why join the Urban Heritage crew?
- Rewards Galore: Competitive salary, pension, and a whole bunch of perks! 💰
- Career Goals: Opportunities to grow with a top apprenticeship provider and climb the ladder across our brands. 🚀
- Discount Life: Score 33% off food & drink for you and 15% for your crew. Plus, 50% off stays at our inns and hotels! 🏨🍔
- We've Got Your Back: Free support for your mental health, well-being, finances, and legal needs. 💖
- Refer-a-Friend Bonus: Earn up to £1,500 when you bring in new talent! 🤝
- Wagestream: Access your earned wages before payday for those unexpected moments. 💸
- Retail Perks: Nab up to 30% off at Superdrug and more awesome deals. 🛍️
Your Apprenticeship Journey:
- Work-Based Learning: No boring college lectures! Get hands-on training, with remote check-ins and a dedicated workplace mentor. 🧑🏫
- Skills Boost: Gain Functional Skills in English & Maths (if needed) with personalized support. 📚
- Regular Feedback: 12-weekly reviews with your manager and coach to track your progress and celebrate wins. 🎉
We're all about creating spaces where everyone feels welcome, safe, and like they truly belong. Come be part of our inclusive and energetic team! 🌟
Key responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.