Apprentice Team Leader
Lifetime Training · Yorkshire And Humberside · YO30 4XZ
About the role
✨ Apprentice Team Leader at Hungry Horse! ✨
Ready to level up your leadership skills and create unforgettable experiences? 🚀 Hungry Horse is looking for passionate individuals to join our team as Apprentice Team Leaders! If you're all about motivating people and making customers smile, this is your chance to shine. 🤩
As an Apprentice Team Leader, you'll be the go-to person for ensuring our front-of-house teams are on point and delivering 5-star service. 🌟 But it's not just about amazing food and drinks – your creativity will help us host epic events like quizzes and music nights, bringing our community closer. 🎉
What you'll be doing:
- Creating awesome, memorable experiences for every customer. 🥰
- Stepping up and supporting the management team, handling any issues that pop up. 🤝
- Keeping the team organised and everything running smoothly during busy shifts. ⚡
- Ensuring the bar is always safe, legal, and spotless. 🧼
What you'll bring to the table:
- A sharp eye for detail – because every pint matters! 🍺
- Being an awesome role model, showing your team how to give top-notch service and a warm welcome. 👋
- The ability to think fast and adapt to anything a busy shift throws at you. 🧠
- A positive vibe and a true team spirit! 💪
Perks of joining the Hungry Horse family:
- Discounts Galore! 💸 Enjoy 33% off your food & drink at all our brands, and 15% for your loved ones. Plus, 50% off at Greene King Inns & hotels (and 25% for loved ones!) for those mini getaways. 🏨
- We've Got Your Back! 🤗 Free employee assistance program for mental health, well-being, financial, and legal support.
- Refer a Friend! 🧑🤝🧑 Earn up to £1,500 when you refer someone awesome to us.
- Access Your Pay Early! 💰 Use Wagestream to access your earned wages before payday.
- Shopping Sprees! 🛍️ Get up to 30% off at Superdrug and exclusive deals with Three Mobile.
Your Apprenticeship Journey:
- Learn While You Earn! 🎓 No college needed! Our work-based training includes face-to-face sessions and remote calls with your dedicated Learner Coach every 6 weeks. You'll also have a workplace mentor.
- Boost Your Skills! 📚 Gain Functional Skills in English and Maths (if needed).
- Regular Feedback! 🔄 Get support and feedback through reviews every 12 weeks with your Coach and Manager.
Come be a part of creating spaces where everyone feels welcome, safe, and like they belong. 🤗 We're committed to inclusion in everything we do! #HungryHorseJobs #ApprenticeLeader #Teamwork #CustomerService
Key responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.