Digital File Management Level 3 Apprenticeship - Harper Macleod

About the role

🚀 Kickstart Your Legal Journey with Harper Macleod! 🚀

Earn while you learn and gain a nationally recognised SCQF Level 6 qualification in File Management. 💻✨

Overview

We're looking for enthusiastic individuals to join our supportive File Management team. You'll be in excellent hands, as we have a proven track record of nurturing apprentices! 🤝

What You'll Be Doing:

• Be the first point of contact for all File Management queries, expertly triaging, escalating, and managing requests. 📞
• Become a whiz with 3E, our legal practice management system, searching and maintaining crucial client data. 📊
• Master Worksite for creating new files, inputting information accurately, and filing daily correspondence. 📁
• Handle file requests from our amazing staff and Partners. 👩‍⚖️👨‍⚖️
• Organise and store old files efficiently. 📦
• Communicate professionally with colleagues via Microsoft Outlook. 📧

Skills We're Looking For:

• Awesome written and verbal communication skills. 🗣️
• Superb organisational abilities. ✅
• The knack for prioritising tasks and meeting deadlines. ⏰
• A keen eye for detail. 👀

Working Hours:

• 35 hours per week, Monday to Friday, 9am - 5pm. 🗓️

Perks & Benefits:

• 4pm finish on your birthday! 🥳
• Extra holiday time at Christmas. 🎄
• Exclusive discounts. 💸
• Funding for external training. 📚
• Critical illness protection. ❤️
• Life assurance. 🛡️
• Discounted conveyancing for your own property needs. 🏡
• Discounted eyecare. 👓
• Charity donations via payroll. 🙏
• Cycle to Work Scheme. 🚴‍♀️
• Option to buy extra leave. 🏖️
• CSR days to give back. 🌎
• Recruitment finder's fee. 💰
• Pension scheme. 📈

Your Future Here:

• Excel in this role and you could secure a permanent position upon completing your qualification! Many of our past apprentices are still thriving with us. Your potential future salary will be discussed if offered a permanent role. 🌟

About Us:

• Join one of Scotland's leading, award-winning law firms! Harper Macleod is renowned for our commitment to apprentices, even winning "Apprenticeship Employer of the Year" at the QA Apprenticeship Awards for three consecutive years! 🏆

Ready to Apply?

• Click the apply button to learn more and submit your application. Don't delay – applications may close early! 👇

Key responsibilities

• Act as the primary contact for File Management team queries, triaging and escalating requests.
• Develop expertise in 3E for client data management, searching and maintaining client details.
• Create and manage new files using Worksite, ensuring accurate data entry and daily correspondence filing.
• Process file requests made by staff and Partners.
• Index and store old files.

Skills