Admin Apprentice

About the role

Job Title: Administrative & Client Support Star 🌟 | Age UK Hull & East Yorkshire

Are you a whiz with admin and love helping people? 🚀 We're looking for a motivated individual to join our Home Support Service team at Age UK Hull & East Yorkshire!

What you'll be doing:

• Be the first point of contact! 📞 Answer incoming calls with a smile and professionalism.
• Deliver top-notch customer service to our clients, amazing colleagues, and our awesome partners. 👍
• Become a pro with our IT systems, making them work for you! 💻
• Master your inbox! 📧 Manage and reply to emails like a champ using Microsoft Outlook.
• Keep our spreadsheets looking slick and accurate. 📊
• Draft and format important letters, making sure they're ready to go! ✉️
• Lend a hand at our exciting fundraising events – it's all about making a difference! 🎉
• Help sort out client questions and challenges, making their day brighter. ✨

This is a fantastic opportunity to gain valuable experience and be part of a team that truly cares! ❤️

Key responsibilities

• Provide administrative support for the Home Support Service
• Answer telephone calls promptly and professionally
• Deliver excellent customer service
• Use IT systems effectively
• Manage and respond to emails using Microsoft Outlook

Entry requirements

GCSE in: (English (grade 4), maths (grade 4))