Property And Guest Services Assistant Apprentice

About the role

Office Assistant 🚀

Join The Cornish Way as our new organised and friendly Office Assistant! You'll be a key player, supporting our awesome Guest Services and Property Services teams. Reporting to the Guest Services and Property Services Managers, your mission will be to keep things running smoothly. 🤝

Your Key Responsibilities:

• ✨ Uploading dazzling property descriptions and info to our website and Airbnb.
• 📖 Creating and updating super helpful guest welcome guides.
• 📧 Responding to guest questions and helping them lock in their bookings.
• 📄 Uploading essential compliance documents for all our new properties.
• 🗓️ Scheduling regular property checks and maintenance.
• 🛠️ Liaising with our trusted tradespeople and organising general repairs.

What You'll Bring:

• Top-notch organisation skills. 💯
• Seriously sharp attention to detail. 👀
• Awesome communication abilities. 🗣️
• Confidence navigating online systems like a pro. 💻

Key responsibilities

• Uploading property descriptions and information to our website and Airbnb
• Creating and updating guest welcome guides
• Responding to guest enquiries and assisting with bookings
• Uploading mandatory compliance documents for new properties
• Scheduling routine property checks and servicing

Entry requirements

GCSE in: (any other 3 subjects (grade 4 or above), English (grade 4 or above), Maths (grade 4 or above))